Account Manager (Commercial Landscaping)

LANDCARE; Houston (TX); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Company vehicle

401(k) match

Health, dental, and vision insurance

PTO + holidays

Profit sharing

Training programs

Job summary

LANDCARE is seeking a client-focused professional to sustain and grow relationships with our clients in the Houston area. You will collaborate with branch and production teams to ensure client objectives are met while maintaining LANDCARE's standards for service and safety.

You will identify new business opportunities, network with property owners, and represent LANDCARE at industry events. The role includes ongoing professional development and a supportive team environment.

Qualifications

• Strong focus on client service and retention.
• Ability to develop new business opportunities and cultivate relationships.
• Effective communication and problem-solving skills.

Responsibilities

• Drive customer satisfaction and retention by understanding client needs and spaces.
• Provide excellent service and proactive communication with problem-solving focus.
• Promote high standards for customer service, safety, and LandCare's culture.
• Coordinate between client expectations and production team for quality projects.
• Create client proposals, contracts, and estimates aligned with client objectives.
• Identify networking opportunities and lead relationship-building events.
• Support professional development and participate in growth programs.

Skills

Client relationship management

Sales & business development

Communication

Leadership

Problem-solving

Networking

Job description

THE POSITION

This position is a high-impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful client relationships. This person will manage existing relationships, develop new business opportunities, and identify networking opportunities within the industry.

WHAT YOU WILL BE DOING

Client Service and Retention

• Drive customer satisfaction and retention by understanding the individual needs of our customers and the spaces that bring them joy and peace
• Provide excellent service and communication with a focus on problem-solving
• Promote high standards for customer service, safety, and LandCare's culture
• Provide organizational management, leadership and communication between the client and production team
• Maintain LandCare's Landscape Quality Audit process in conjunction with the Production Manager to identify property maintenance needs and enhancement opportunities
• Create client proposals, contracts, and recommendations and estimates that are designed to meet each client's objectives
• Coordinate between client expectations and production reality to ensure every project reflects our commitment to quality
• Promote sustainable solutions that create landscapes supporting the health of the planet while meeting client needs

New Business Development

• Identify new business opportunities by cultivating and maintaining business relationships with existing customers
• Actively prospect for potential clients and pursue new business relationships through authentic relationship building
• Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare
• Engage with property owners who understand the transformative power of thoughtfully designed outdoor environments that benefit both people and the planet

Professional Development

• Participate in programs that focus on building operational excellence
• Engage in networking and growth opportunities through our Women's Initiative Network
• Join Book Clubs and other learning initiatives that foster continuous professional growth
• Access mentorship and training programs designed to advance your career in meaningful ways

Besides the great team environment and the ability to work outside, we also have a strong benefits package for our team members:

• Competitive base salary
• Team based profit sharing program
• 401K for all employees with 3.5% company match
• Company-provided vehicle
• Medical, dental, and vision coverage
• Paid Time Off Policy + 9 corporate holidays
• Formal training and development program