Account Manager

TransPerfect Life Sciences; Los Angeles (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

TransPerfect Life Sciences is seeking an Account Manager to manage and grow high-value client relationships in the Los Angeles area. The role involves coordinating with internal teams to deliver compliant, timely projects for pharmaceutical, biotech and medical device customers.

You will monitor performance, prepare proposals and pricing, manage budgets, and seek upsell opportunities while ensuring a high level of service and satisfaction for clients across the life sciences domain.

Qualifications

• Ability to manage client relationships and grow key accounts.
• Strong project coordination to manage timelines and budgets.
• Commercial acumen for proposals, pricing discussions and upsell opportunities.
• Clear written and verbal communication with cross-functional teams.
• Familiarity with life sciences, clinical trials, or healthcare services preferred.
• Comfort working with CRM tools, PM systems and eClinical/content management solutions.

Responsibilities

• Oversee project lifecycles and ensure deliverables meet quality and regulatory expectations.
• Coordinate with linguists, project managers, technology specialists and sales teams.
• Monitor account performance, prepare proposals and pricing, track budgets.
• Identify upsell and cross-sell opportunities within existing accounts.
• Resolve client issues and collect feedback for process improvements.
• Build strong, long-term client partnerships in the life sciences sector.

Skills

Client relationships

Project coordination

Commercial acumen

Communication

Life sciences familiarity

CRM / PM tools

Education

Bachelor's degree or equivalent in Business, Life Sciences, Communications

Tools

CRM platforms

Project management systems

eClinical / content CMS

Job description

Company Description

TransPerfect Life Sciences provides global content solutions for pharmaceutical, biotech, and medical device organizations. The company combines industry experts, specialized teams (including TMF, COA, medical writing, and marketing), certified linguists, and advanced technology to help life sciences companies move efficiently from lab to commercial launch. TransPerfect focuses on precise, efficient, and cost-effective content and localization services that support regulatory, clinical, and commercial needs worldwide. Its Trial Interactive platform is a recognized leader in eClinical innovation, simplifying and automating clinical processes for sponsors, CROs, and sites around the globe.

Role Description

The Account Manager is a full-time, on-site role based in the Los Angeles Metropolitan Area. This role is responsible for managing and growing client accounts in the life sciences sector, serving as the primary contact for pharmaceutical, biotech, and medical device customers. Day-to-day activities include overseeing project lifecycles, coordinating with internal teams such as linguists, project managers, and technology specialists, and ensuring deliverables meet quality, timeline, and regulatory expectations. The Account Manager will monitor account performance, prepare proposals and pricing, track budgets, and identify opportunities for upselling and cross-selling TransPerfect Life Sciences and Trial Interactive services. The role also involves resolving client issues, collecting feedback, and contributing to continuous improvement of processes and client relationships.

Qualifications

• Client relationship management and account growth skills, including experience serving as a primary point of contact and building long-term partnerships.
• Project coordination and organizational skills for managing multiple timelines, budgets, and deliverables in a fast-paced environment.
• Commercial acumen and basic sales skills, such as preparing proposals, supporting pricing discussions, and identifying upsell and cross-sell opportunities.
• Communication and interpersonal skills, including clear written and verbal communication and effective collaboration with cross-functional teams.
• Familiarity with or strong interest in life sciences, clinical trials, or healthcare-related services; prior experience in pharmaceutical, biotech, or medical device industries is preferred.
• Comfort working with technology platforms and data, including CRM tools, project management systems, and eClinical or content management solutions.
• Bachelor’s degree in Business, Life Sciences, Communications, or a related field, or equivalent practical experience.
• Ability to work on-site in the Los Angeles Metropolitan Area and manage responsibilities independently with a focus on quality and service.