Account Manager

Hermes Landscaping, Inc; Kansas City (MO); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Profit Sharing Program

401(k) with company match

Paid vacation + holidays

Career growth opportunities

Job summary

Hermes Landscaping, a Kansas City-based leader in commercial landscaping, is seeking an experienced Account Manager who can build lasting client relationships, proactively manage properties, and deliver exceptional service.

The ideal candidate has 5+ years in account management within landscaping or related industries, strong knowledge of maintenance practices and horticulture, and proficient CRM use to drive proposals and project delivery.

Qualifications

• Bachelor's degree in Horticulture, Landscape Management, Business, or a related field preferred.
• 5+ years in account management, client services, or sales within landscaping/horticulture facilities management.
• Strong knowledge of landscaping practices, plant materials, maintenance protocols and horticultural products.

Responsibilities

• Conduct regular site visits to assess needs and propose tailored landscaping solutions.
• Prepare and present customized proposals aligning client goals and budgets with sales targets.
• Coordinate with internal teams to ensure timely, high-quality delivery and resolve issues.
• Stay current on landscaping trends and best practices to offer innovative recommendations.
• Enhance client satisfaction and foster loyalty and referrals.

Skills

Relationship Builder

Client Solutions Expert

Proposal & Sales Driver

Project Coordinator

Industry Innovator

Customer Satisfaction Champion

CRM software

Education

Bachelor's degree in Horticulture or related field

Tools

CRM software

Job description

Hermes Landscaping is a nationally recognized, award-winning, progressive company that has proudly served the Kansas City metro for over 60 years. We operate across commercial construction, landscape maintenance, and snow & ice management.

What we need now is an experienced Account Manager with strong commercial landscape industry knowledge who knows how to build lasting customer relationships, proactively manage properties, identify opportunities, and deliver exceptional customer experience.

Here’s what we’re looking for:

• Relationship Builder – Passionate about developing and maintaining strong, long-term connections with existing and potential clients through exceptional communication and personalized service.
• Client Solutions Expert – Conducts regular site visits to assess needs, provide expert horticultural advice, and recommend tailored landscaping and maintenance solutions.
• Proposal & Sales Driver – Prepares and presents customized proposals that align with client goals, budgets, and vision while achieving and exceeding sales targets.
• Project Coordinator – Collaborates closely with internal teams to ensure timely, high-quality delivery of products and services, monitoring progress and resolving issues promptly.
• Industry Innovator – Stays current on landscaping trends, emerging technologies, horticultural best practices, and maintenance standards to deliver innovative, cutting-edge recommendations.
• Customer Satisfaction Champion – Focuses on enhancing client experiences, addressing concerns swiftly, and maintaining the highest levels of service to foster loyalty and referrals.

Ideal Candidate:

• Bachelor's degree in Horticulture, Landscape Management, Business, or a related field (preferred).
• 5+ years of proven experience in account management, client services, or sales, ideally within the landscaping, horticulture, or facilities management industry.
• Strong knowledge of landscaping practices, plant materials, maintenance protocols, and horticultural products.
• Excellent communication, interpersonal, and relationship-building skills with a client-first mindset.
• Exceptional organizational, time-management, and multitasking abilities to handle multiple accounts effectively.
• Proficient in project management and CRM software; valid driver’s license required for site visits.

Why Choose Hermes Landscaping?

At Hermes Landscaping, our values guide how we treat our employees, serve our customers, and operate every day:

What We Offer

• Competitive compensation
• Hermes Profit Sharing Program – The Company's success is your success
• 401(k) with company match
• Paid vacation + holidays
• Long-term career growth with a progressive company
• Opportunity to manage and grow relationships with leading commercial properties throughout the Kansas City area

Hermes Landscaping is an Equal Opportunity Employer.