Account Manager

Health Enhancements; Indiana (PA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Generous paid vacation

Simple IRA plan

HSA contribution

$200 smartphone credit + $30/month for

Monthly wellness benefit

Reimbursement for eligible health 보험(건

Financial Wellness Coach

Adjustable height desk

Daily walking breaks

Casual dress

Job summary

Health Enhancement Systems, Inc. (HES) is seeking a full-time Account Manager to deliver exceptional client service, manage relationships, and guide program implementation. You will provide online support, training, and quality assurance to help participants achieve healthier results.

The role emphasizes strong communication, organization, and a proactive, team-oriented mindset in an in-office setting.

Qualifications

• Collaborate and communicate with customers to understand needs.
• Excellent written and verbal communication.
• Attention to detail with documentation and follow-up.
• Exceptional organizational ability.
• Troubleshooting and problem resolution.
• Timely responses in all communications.
• Fast learner and adaptable.

Responsibilities

• Provide world-class service and support to participants.
• Manage client relationships and program implementation.
• Deliver online support and product training.
• Ensure quality assurance across activities.

Skills

Collaboration

Communication

Attention to detail

Organizational skills

Troubleshooting

Timely responses

Fast learner

Tools

PC or Mac

Microsoft

Google Workspace

Internet proficiency

Job description

• Excellent written and verbal communication

Health Enhancement Systems, Inc. (HES) Is The World Leader In Workplace Wellness Challenges. Our Products Are Designed To Introduce Healthy, Positive Change Into The Lives Of Participants … Hundreds Of Thousands … Each Day. We’re Looking For a Full Time Account Manager To Join Our Team And Work With Us To Provide World-class Service And Support People In Their Journey To Better Health.

What You’ll Do

• Customer Service
• Client Relationships
• Program Implementation
• Online Support
• Product Training
• Quality Assurance
• Knowledge

• Proficient in computer (PC or Mac) and Internet use
• Experienced with Microsoft and Google products
• Broad understanding and familiarity with Internet capabilities - interactivity, transactions, email, account management tools, etc.

Skills

• Collaborate and effectively communicate with customers to meet and understand their needs
• Excellent written and verbal communication
• Attention to detail - documentation and follow-up
• Exceptional organizational ability
• Troubleshooting - relentless pursuit of problems and resolution
• Timely responses in all communications
• Fast learner.

Qualities

• Customer service mindset - will do whatever is necessary to take care of clients efficiently, accurately, and with professionalism, even if the client is in error
• Helping nature - desire to assist clients and colleagues whenever necessary to contribute to the overall value and growth of Health Enhancement Systems
• Self-starter - must be able to understand overall goals/direction but not require close supervision
• Confident personality - without being pushy or aggressive
• Team player - can be relied on to complete tasks and work well with others
• Flexible and responsive - can shift focus quickly with changing priorities
• Calm - handles multiple priorities while staying relaxed.

Benefits & Perks

• Generous paid vacation
• Simple IRA plan
• HSA contribution
• $200 smart phone credit + $30/month for data
• Monthly wellness benefit for personal health/wellness products or programs
• Reimbursement for eligible health insurance plans
• Financial Wellness Coach
• Adjustable height desk
• Daily walking breaks
• Casual dress.

Where We Work

This is an in-office position. HES headquarters is in Midland, MI. Our recently remodeled office space gives us all ample working areas and a full kitchen.