Client Success & Implementation Manager

Health Enhancements; Indiana (PA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Generous paid vacation

Simple IRA plan

HSA contribution

$200 smartphone credit + $30/month for

Monthly wellness benefit

Reimbursement for eligible health 보험(건

Financial Wellness Coach

Adjustable height desk

Daily walking breaks

Casual dress

Job summary

Health Enhancement Systems, Inc. (HES) is seeking a full-time Account Manager to deliver exceptional client service, manage relationships, and guide program implementation. You will provide online support, training, and quality assurance to help participants achieve healthier results.

The role emphasizes strong communication, organization, and a proactive, team-oriented mindset in an in-office setting.

Qualifications

• Collaborate and communicate with customers to understand needs.
• Excellent written and verbal communication.
• Attention to detail with documentation and follow-up.
• Exceptional organizational ability.
• Troubleshooting and problem resolution.
• Timely responses in all communications.
• Fast learner and adaptable.

Responsibilities

• Provide world-class service and support to participants.
• Manage client relationships and program implementation.
• Deliver online support and product training.
• Ensure quality assurance across activities.

Skills

Collaboration

Communication

Attention to detail

Organizational skills

Troubleshooting

Timely responses

Fast learner

Tools

PC or Mac

Microsoft

Google Workspace

Internet proficiency

Job description

Health Enhancement Systems, Inc. (HES) is seeking a full-time Account Manager to deliver exceptional client service, manage relationships, and guide program implementation. You will provide online support, training, and quality assurance to help participants achieve healthier results.

The role emphasizes strong communication, organization, and a proactive, team-oriented mindset in an in-office setting.