Account Manager - Health and Wellness

HealthCheck360; Dubuque (IA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Flex Spending or HSA

401(k) with company match

Profit-Sharing/ Defined Contribution (

PTO/ Paid Holidays

Disability (ST and LT)

Maternity Leave/ Parental Leave

Job summary

Cottingham and Butler’s Health and Wellness division is seeking Account Managers to support client onboarding, implementation, and ongoing engagement of wellness products and services.

In this role you will set up meetings with clients, explain services, assist with concerns, and coordinate with internal teams to deliver a seamless, high-quality experience. We value outstanding communication, high organization, teamwork, and a calm, customer-facing demeanor, with on-the-job training provided.

Qualifications

• Must be an outstanding communicator with strong organizational and collaborative abilities.
• Able to work well with clients and internal teams to ensure seamless implementation.

Responsibilities

• Set up meetings with clients and explain services to support adoption.
• Assist with client concerns and requests, and coordinate administrative tasks behind the scenes.
• Collaborate with teammates to deliver a high-quality experience for clients.

Skills

Communication

Organization

Teamwork

Interpersonal skills

Job description

What our Account Managers do and why it’s important

Cottingham and Butler’s Health and Wellness division is growing, and we are adding Account Managers to our team! Our Health and Wellness division partners with organizations to improve the health of their employees. As an Account Manager you will play an integral role in helping our clients achieve their goal of creating a healthier and more engaged workforce. Daily responsibilities include helping clients understand, implement, and utilize our world class wellness products and services.

Responsibilities

In practice, the core activities of the job include:

• Communication: setting up meetings with clients, explaining services, assisting with concerns, carrying out requests, etc.
• Administrative: putting in work behind the scenes to ensure seamless client implementation and launches of the products.
• Collaboration: working with teammates to deliver a quality experience for the clients across the board.

Strength and skills necessary for success in the role

As an Account Manager you will represent the company to our clients on a daily basis. For this reason, we are looking for several key characteristics that will be necessary to succeed in the role: outstanding communicator, highly organized, team oriented, and even keeled.

We understand that not everyone has a background in this field which is why we are willing to train you on the technical details. It’s more important to us that you have the right interpersonal skills to fit the role. While we don’t expect you to be perfect in every part of the job right away, the traits mentioned above are essential for success in the position.

Benefits

• Flex Spending or HSA
• 401(k) with company match
• Profit-Sharing/ Defined Contribution (1-year waiting period)
• PTO/ Paid Holidays
• Company-paid ST and LT Disability
• Maternity Leave/ Parental Leave

About Cottingham and Butler’s Health and Wellness Division

Cottingham and Butler’s Health and Wellness division was created with the employer's needs and the participant's experience in mind. We focus on reducing medical costs, while increasing employee engagement and productivity. This is accomplished by providing onsite biometric screenings, engaging participants through technology and programming, educating the participant with risk‑specific targeted communications, and supporting positive behavior change through our Health Coaching and Condition Management programs.