Account Manager

EG Workforce Solutions; Fremont Township (MI); On-site; USD 28,000 - 42,000; Full time

Job summary

Employment Group is seeking a mailroom/administrative support role focused on daily mail operations, scheduling, and customer service. The role involves coordinating mail routes, assisting customers, and supporting team members across mailroom tasks.

You will learn metering, international mail, and courier processing while maintaining safety protocols on site. The position emphasizes basic computer skills (Excel/Word) and a strong work ethic, with opportunities to train others and adapt to

Qualifications

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Basic computer proficiency, including Microsoft Excel and Word.
• Good driving record.

Responsibilities

• Coordinate daily mail routes and deliveries; sort and deliver mail; support mail center operations including shipping and postal processing.
• Provide courteous, professional assistance to customers and collaborate with team members to meet daily goals.
• Learn and perform mailing tasks such as metering and international mail; memorize names and departments to improve routing accuracy.
• Provide backup support for van operations and multitask across mail center responsibilities as needed.
• Use basic computer skills and remain willing to learn new systems, processes, and procedures.
• Support mailroom operations including reporting, ordering supplies, sorting and delivering mail, and processing outgoing domestic and international courier packages.
• Train team members on assigned mailroom tasks and procedures.
• Consistently follow and reinforce PPE safety protocols.

Skills

Customer service

Communication skills

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Job description

Provide daily customer support while adapting to changing priorities and operational trends. Serve as a reliable resource for team members, balancing multiple tasks throughout the day and supporting the company liaison, team members, and mail functions across the site.

What You’ll Do

• Mail Operations and Scheduling: Coordinate daily schedules to keep mail routes and pick-ups on time; sort and deliver mail; and support mail center operations including shipping, postal processing, and mail sorting.


• Customer and Team Support: Provide courteous, professional assistance to customers and work closely with team members to meet daily goals.


• Mail Processing Skills: Learn and perform mailing tasks such as metering, international mail, and special service mail; memorize names and departments to improve routing accuracy.


• Operational Flexibility: Provide backup support for van operations and multitask across mail center responsibilities as needed.


• Technology and Learning: Use basic computer skills and remain willing to learn new systems, processes, and procedures.


• Support mailroom operations as needed, including reporting, ordering supplies, sorting and delivering mail, and processing outgoing domestic and international courier packages.


• Train team members on assigned mailroom tasks and procedures.


• Consistently follow and reinforce required PPE safety protocols.

What You’ll Bring

• High school diploma or equivalent.


• Strong customer service and communication skills.


• Basic computer proficiency, including Microsoft Excel and Word.


• Good driving record.

Physical Requirements

• Lift up to 50 lbs. occasionally and up to 25 lbs. frequently.


• Push, pull, and climb stairs as needed.


• Stand, walk, sit, or work at a desk for up to 8 hours per day.


• Bend, stoop, and twist as required throughout the workday.

Our Culture

At Employment Group, we believe in empowering people to succeed. As a company committed to our team members, clients, and communities, we foster a culture of support, growth, and collaboration. When you join Employment Group, you’re not just beginning a job — you’re becoming part of a dedicated team that values teamwork, development, and making a positive impact.

Applicants should be prepared to comply with onboarding procedures such as a drug screen, background check, and any additional requirements that may be necessary for the role.