Account Manager

Jobtailor; Fort Mill (SC); On-site; USD 70,000 - 95,000; Full time

Job summary

Jobtailor in Fort Mill, SC is seeking a dynamic field sales professional to prospect, build, and maintain customer relationships within the assigned territory while aiming to achieve or exceed sales objectives. You will serve as a technical sales consultant to customers, drive territory sales and margin growth, and manage renewals of maintenance agreements by enhancing customer satisfaction.

Collaborate with branch business development, and utilize CRM tools to track opportunities, pipelines,

Qualifications

• 2–4 years of outside sales experience or related HVAC/property management sales
• Strong written and verbal communication skills
• Customer-centric approach with a strong desire to achieve customer satisfaction
• Self-motivated with ability to manage multiple projects simultaneously
• Comfort working in a technical environment using Microsoft software

Responsibilities

• Prospect, build, and maintain customer relationships within the assigned territory
• Achieve or exceed sales objectives
• Serve as a technical sales consultant to customers
• Drive territory sales and margin growth
• Retain and renew current maintenance agreements by improving customer satisfaction
• Manage and nurture account relationships to drive renewals and repair opportunities
• Conduct sales planners and needs assessments to inform account targeting, installed-base expansion, and renewal efforts
• Assist Operations with resolving customer concerns
• Partner with the branch business development sales team to identify business development opportunities
• Communicate competitive feedback and market dynamics internally
• Use Otis sales tools to track opportunities, pipeline, and sales forecasts
• Manage opportunities in the CRM pipeline and provide accurate forecasting

Skills

Outside Sales

Customer Relationship Management

Technical Sales Consulting

CRM Pipeline Management

Sales Forecasting

Education

Bachelor’s degree or equivalent work experience

Tools

CRM Software

Microsoft-Based Software

Otis Sales Tools

Job description

• Prospect, build, and maintain customer relationships within the assigned territory
• Achieve or exceed sales objectives
• Serve as a technical sales consultant to customers
• Drive territory sales and margin growth
• Retain and renew current maintenance agreements by improving customer satisfaction through the MFA program
• Manage and nurture account relationships to drive renewals and repair opportunities
• Conduct sales planners and needs assessments to inform account targeting, installed-base expansion, and renewal efforts
• Assist Operations with resolving customer concerns
• Partner with the branch business development sales team to identify business development opportunities
• Communicate competitive feedback and market dynamics internally
• Use Otis sales tools to track opportunities, pipeline, and sales forecasts
• Manage opportunities in the CRM pipeline and provide accurate forecasting

Requirements

• 2–4 years of experience in outside sales, or relevant experience in property management or HVAC sales
• Ability to work in a highly team-oriented and dynamic environment
• Strong written and verbal communication skills
• Customer-centric approach with a strong desire to achieve customer satisfaction
• Self-motivated and able to manage multiple simultaneous projects and responsibilities
• Comfort working in a technical environment using Microsoft-based computer software
• Strong leadership skills
• Goal-oriented and self-motivated
• Strong time management and organizational skills
• Bachelor’s degree or equivalent work experience required

Core Competencies

Demonstrates expertise in outside sales and customer relationship management, with a focus on achieving sales objectives and enhancing customer satisfaction. Proficient in using CRM tools and Microsoft-based software to manage sales opportunities and forecasts.

Highest-signal resume keywords

• Outside Sales Experience
• Customer Relationship Management
• Technical Sales Consulting
• CRM Pipeline Management
• Sales Forecasting

ATS Optimization Keywords

Hard Skills

• Sales Objectives Achievement
• Needs Assessment
• Account Targeting
• Sales Planning
• Margin Growth

Soft Skills

• Strong Communication Skills
• Customer-Centric Approach
• Self-Motivated
• Time Management
• Organizational Skills

Industry Keywords

• Property Management
• HVAC Sales
• Customer Satisfaction
• Maintenance Agreements
• Business Development

Tools & Technologies

• Otis Sales Tools
• CRM Software
• Microsoft-Based Software