ACCOUNT MANAGER

Isocnet; Florence (KY); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Flexible schedule

Health insurance

Paid Time Off

Job summary

A dynamic ITaaS company in Florence, KY is searching for an Account Manager who will enhance customer relationships and drive business growth. This full-time role requires strong communication, relationship-building skills, and a team-oriented attitude. Responsibilities include managing customer accounts, ensuring satisfaction, and working towards sales goals. The company offers a supportive environment with benefits like health insurance and a 401(k). Join a motivated team dedicated to delivering technology solutions.

Qualifications

• Excellent communication skills in both oral and written forms.
• Ability to build relationships and work well with customers.
• Strong problem-solving and sales skills.

Responsibilities

• Help customers with their needs and ensure satisfaction.
• Manage customer accounts and follow up on services provided.
• Collaborate with the team to meet client needs and company goals.

Skills

Good at talking and writing clearly

Friendly and easy to work with

Good at convincing people and finding solutions

Experience in sales or working with customers

Able to work on your own and as part of a team

Motivated and focused on reaching goals

Knows how to use Microsoft Office

Education

College degree in IT, business, or marketing

Job description

Account Manager

ISOCNET – Florence, KY 41042

About Us

ISOCNET – An ITaaS company that bridges the gap between quality service and proven technology. We help small to medium size businesses utilize proven technologies, from Websites, Online Marketing, Hosting, Email, Cloud Services, and overall Infrastructure. We are a professional, customer-centric small business.

Our Mission

We are dedicated to providing our customers with the best service and solutions possible, so they can be proud to have ISOCNET as their Business Partner.

Job Description:

We are looking for a new team member to help us take care of our customers and grow our business. This job is great for someone who loves technology and enjoys talking with people.

Job Type: Full-time

Starting Pay: $40,000 – $45,000 per year

Ability to commute/relocate: Florence, KY 41042: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Schedule: Monday to Friday / 8-hour shift

What You Will Do:

Your main job will be to help our customers and make sure they are happy with the services we provide. These services include things like managing computer systems for businesses and helping them with their websites, online marketing, and search engines. You will check in with customers often, help renew their contracts, and make sure their projects get done the right way.

You will also help bring in new customers with the help of your manager.

Your Daily Tasks:

• Check in with customers to see how things are going and suggest ways to make things better
• Call or reach out to people who might want to use our services
• Build good relationships with current customers
• Listen to what customers need and help find the right solution for them
• Work with other people on our team to make sure customers are happy
• Put together presentations to show new customers what we offer
• Keep an eye on what other companies are doing so we can stay competitive
• Work to meet sales goals
• Go to community events to meet new people and represent our company
• Complete tasks given by your supervisor

Skills We Are Looking For:

• Good at talking and writing clearly
• Friendly and easy to work with
• Good at convincing people and finding solutions
• Experience in sales or working with customers is a plus
• Able to work on your own and as part of a team
• Motivated and focused on reaching goals
• Knows how to use Microsoft Office (Word, Excel, etc.)
• A college degree in IT, business, or marketing is helpful but not required

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid Time Off

If you like working with people, hitting goals, and being part of a fun team, we would love to meet you. Apply today to join us as an Account Manager!

Are you Dedicated? Are you Talented? Are you Highly-Motivated?

We would like you on our Team!