Account Manager

di Stefano Landscaping; Essex (VT); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with company match

Paid time off & holidays

Profit sharing

Team gatherings

Job summary

di Stefano Landscaping in Vermont seeks an Account Manager to oversee high-profile residential and commercial maintenance accounts. You will manage the full client lifecycle from initial contact and bids to production coordination and quality assurance.

The ideal candidate brings at least 5 years in landscaping, strong relationship skills, and proficiency with CRM and estimating software. A related degree is preferred, plus a valid driver's license and a commitment to safety and craftsmanship.

Qualifications

• Minimum of 5 years of professional landscaping experience.
• A degree or coursework in Horticulture or related field preferred.
• Strong knowledge of local plant materials and commercial landscape operations.
• Proficiency with CRM and estimating software; solid computer skills.
• Valid driver’s license and insurability.

Responsibilities

• Relationship management: act as primary liaison with monthly client touchpoints.
• Sales & growth: meet annual sales goals, identify enhancement opportunities, prepare bids, close contracts.
• Operational oversight: coordinate with production managers to stay on schedule and on budget.
• Administrative excellence: maintain data in CRM, manage change-order billing, coordinate with accounting.
• Vendor relations: interface with subcontractors for timely, accurate completion.
• Safety & compliance: ensure field procedures follow SOPs.

Skills

CRM experience

Relationship management

Sales & bidding

Communication

Team collaboration

Driver's license

Tech savvy

Education

Degree in Horticulture or related field

Tools

LMN CRM

Estimating software

Job description

Landscape Maintenance Account Manager

Elevate Your Career with an Industry Leader

Are you a high-energy professional with a passion for the outdoors and a drive for excellence? Do you thrive in a fast-paced environment where relationship-building is the key to success?

For over 21 years, di Stefano Landscaping has been an award-winning leader in Vermont, maintaining the most prestigious residential and commercial estates. We are seeking a talented, results-driven Account Manager to join our growing team and manage a premier maintenance portfolio. This is an incredible opportunity to work within a collaborative culture with established systems designed to support your professional growth.

Position Summary

The Account Manager is the primary relationship manager for our elite clientele. You will oversee the full lifecycle of client interaction—from initial sales and estimation to production coordination and quality assurance. This role requires a "customer-centric" leader who is thoroughly familiar with commercial landscape maintenance and possesses the sense of urgency needed to resolve issues and manage a year-round service suite, including enhancements and snow removal.

Essential Duties & Responsibilities

• Relationship Management:Act as the primary liaison, conducting monthly client touchpoints to identify needs, resolve concerns, and ensure total satisfaction.
• Sales & Growth:Meet annual sales goals by identifying enhancement opportunities, preparing accurate bids, and closing contracts.
• Operational Oversight:Partner with Production Managers to ensure jobs stay on schedule and under budget while meeting our high craftsmanship standards.
• Administrative Excellence:Maintain real-time data in CRM (LMN experience a plus), manage the billing of change orders, and coordinate with accounting for accurate processing.
• Vendor Relations:Interface with subcontractors to ensure timely and accurate completion of specialized work.
• Safety & Compliance:Ensure all field procedures follow company safety standards and comply with established SOPs.

Qualifications & Requirements

• Experience:Minimum of 5 years of professional landscaping experience; experience in horticulture, the service industry, or high-touch sales is required.
• Education:A degree or coursework in Horticulture, Landscape Design, or a related field is preferred.
• Technical Knowledge:Strong knowledge of local plant materials and commercial landscape operations.
• Tech Savvy:Proficiency in CRM and estimating software; strong general computer skills.
• Compliance:Must possess a valid driver’s license and be insurable on the company’s policy.

The Ideal Candidate Is:

• Aneffective communicatorwho is trustworthy and builds relationships quickly.
• Aproblem solverwith the ability to "pivot" and work independently.
• Acollaborative teammatewho possesses a great sense of humor and a love for the "Green Industry".
• Acloserwho can confidently present proposals to elite clientele and represent the company with professional integrity

Benefits & Perks

• Medical, Dental, and Vision Insurance after 30 days, with generous company contribution.
• 401(k) plan with 3% company match after one year of employment.
• Paid time off and sick leave.
• 6 Holidays after three months of employment (Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, and New Year's).
• Several company gatherings each year (Holiday Party, End of Season Party, Summer BBQ, etc.).
• Participation in profit share program.

Why Join di Stefano Landscaping?

We value a vibrant team atmosphere and offer a career path in an environment that celebrates craftsmanship and professional excellence. Join a team that cares as much about its people as it does about the landscapes it creates.