Landscape Maintenance Account Manager

Mariani Enterprises, LLC; Denver (CO); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k) plan

Medical insurance

Dental insurance

Vision insurance

FSA/HSA

Pay Transparency

Long-Term Disability

Life Insurance

Paid time Off

Tuition Reimbursement

Job summary

Mariani Enterprises, LLC, via Lifescape Colorado, seeks an organized Account Manager to oversee client portfolios, direct landscape maintenance, and coordinate enhancements with a focus on white-glove service. The CR will cultivate lasting relationships and drive revenue through upsells and service excellence.

The role emphasizes client communication, project coordination, and on-site collaboration with irrigation and maintenance crews to deliver superior outdoor spaces for high-end clients in

Qualifications

• Experienced at balancing and organizing many different priorities.
• Previous experience with high-end clientele.
• Detail oriented and able to trust and follow the process.
• A Team Player.
• Background in horticulture, garden/estate management, landscape architecture, and or other applicable green industry experience.

Responsibilities

• Client Management: Act as a trusted concierge on property, fostering long-term professional relationships with clients built on trust, timely/professional communication, and white-glove service experience.
• Enhancement Sales: Actively identify, estimate, sell, and manage landscape enhancement opportunities at a 70% penetration rate of base services revenue.
• Sales Tracking: monitor performance KPIs to achieve or exceed annual revenue goals and profitability targets.
• Site Walks: Perform regular garden walks on assigned properties and maintain accurate logs of activities, gauge landscape status, and identify tasks.
• Picture Punch Lists: Consistently produce picture punch lists to identify client requests or tasks to be performed by the base crew.
• Weekly Communication: Maintain professional relationships with all clients to ensure satisfaction and referrals.
• Irrigation Management: Regularly operate irrigation systems and updates onsite.
• Garden Quality: Manage maintenance services, plant health care, and irrigation for overall landscape success.
• Crew Interaction: Meet crews on site regularly to ensure high-quality work and teamwork.

Skills

Client management

Sales leadership

Horticulture knowledge

Communication skills

Project coordination

Job description

Work With The Best We are building the premier outdoor living company in the country by creating a “family of family companies” across the nation. Now you can build your landscaping career with the best, working in one of our many company locations nationwide. Learn from the top experts in the field and work on some of the country’s largest and most complex landscape projects. Take advantage of opportunities to share and exchange best practices across our network. The opportunities are endless.

Job Description

Lifescape Colorado is seeking organized, knowledgeable, client-centric individuals to join our team as an Account Manager! The Landscape Maintenance Account Manager or "Client Representative" (CR) is responsible for planning, directing, and overseeing the financial and horticultural success, satisfaction, and retention of a specific book of assigned clients. The CR is responsible for excellent client and team communication, along with identifying, proposing, estimating, selling, coordinating, and directing landscape enhancement opportunities on clients’ properties. The CR is always looking for opportunities to cooperate, solve problems, provide excellent customer service, and create and maintain beautiful landscapes.

Responsibilities

• Client Management: Act as a trusted "concierge" on property, fostering long-term professional relationships with clients built on trust, timely/professional communication, and "white-glove" service experience.
• Enhancement Sales: Actively identify, estimate, sell, and manage landscape enhancement opportunities at a 70% penetration rate of base services revenue.
• Sales Tracking: monitor performance KPIs to achieve or exceed annual revenue goals and profitability targets.
• Site Walks: Perform regular garden walks (weekly or bi-weekly) on assigned properties and maintain accurate logs of activities. Gauge overall landscape status and health, identify tasks to be performed by base services, enhancements, or irrigation crews, and occasionally perform minor landscape maintenance tasks on site.
• Picture Punch Lists: Consistently produce picture punch lists to identify client requests or tasks to be performed by the regular base services crew.
• Weekly Communication: Maintain professional relationships with all clients to ensure satisfaction, promote sales, and referrals through consistent weekly communication.
• Irrigation Management: Regularly operate irrigation systems (physical controller operation and various cloud-based smart systems). The Garden Manager is responsible for irrigation programming updates onsite.
• Garden Quality: Responsible for overall success of the landscape by managing maintenance services, plant health care, and irrigation. Occasionally perform these tasks yourself as needed.
• Crew Interaction: Meet crews on site on a regular basis to ensure high-quality work, along with strengthening camaraderie and mutual respect.

Desired Qualities

• Experienced at balancing and organizing many different priorities
• Previous experience with high-end clientele
• Detail oriented and able to trust and follow the process
• A Team Player.
• Background in horticulture, garden/estate management, landscape architecture, and or other applicable green industry experience.

The Perks

401(k) plan with company match Medical insurance Dental insurance Vision insurance FSA/HSA PerkSpot Long-Term Disability and Life Insurance Paid time Off Tuition Reimbursement (after one year of service) Pay Transparency

Position Range including commission

$60,000 - $70,000 plus commission and bonus for Associate Account Manager $70,000 - $80,000 plus commission and bonus for Account Manager

Employment Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This employer participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Employers can only E-Verify once you have accepted a job offer and completed the Form I-9. A part of the U.S. Immigration laws protects legally-authorized workers from discrimination based on their citizenship status and national origin. If you have the skills, experience, and legal right to work, your citizenship or immigration status shouldn’t get in the way.

Mariani Enterprises, LLC is proud to be an equal opportunity employer and does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.

About Mariani

Frank Mariani had a vision. As the leader of one of the nation’s largest and most respected landscaping companies, he had come across many like-minded businesses in his travels. These companies shared similar ambitions, values and challenges. He asked himself if it would be possible to create the ultimate industry peer group to help each of these companies become even better at servicing clients, creating opportunities for their associates and building a more secure future for all. Thus, the Mariani Premier Group was born.