Account Manager

CLEAResult; East Lansing (MI); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

401(k) with company match

Paid vacation

Paid sick leave

Paid parental leave

Volunteer time

Health care concierge service

Employee recognition program

Employee assistance program

Job summary

CLEAResult is seeking an Account Manager to cover East Lansing, MI and nearby markets. You will act as the primary liaison for customers and contractors, manage relationships, and drive participation in energy programs. The role emphasizes on-site presence, proposal development, and technical guidance to meet program goals.

You will design solutions, train customers on technical specs, and help optimize energy savings while advancing program requirements across a defined territory.

Qualifications

• 5–8 years relevant industry experience.
• Bachelor’s degree preferred.
• Relevant industry certifications could replace work experience.

Responsibilities

• Maintain current accounts and develop new accounts to meet kWh program goals.
• Act as local on-site program and company representative to customers and contractors; encourage participation and overcome barriers.
• Design and deliver compelling proposals and document interactions to adhere to program requirements.
• Provide input and status updates to program staff; document customer and contractor interactions.

Skills

Account management

Customer relations

Sales forecasting

Technical training

Problem solving

Education

Bachelor's degree

Job description

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.Additionally, you will enjoy:• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours• 401(k) with company match• Paid vacation, sick, personal and parental leave time• Paid Volunteer Time: giving back to our communities is important to us• Employee Recognition Program – convert your recognition points into gift cards• Employee Assistance Program – offers benefits to help you manage daily responsibilities• Access to on-demand training courses to advance further in your careerJob DescriptionCandidate will be field based around East Lansing, MI.We are looking for a talented individual…To join our team as an Account Manager! You will act as a representative to the customer's organization. Establishes and builds relationships in local, regional and national markets. Manages and promptly resolves customer concerns. Records, tracks customer interactions in accordance with corporation's procedures. Verifies product installations and that all paperwork received is accurate and complete. Sells technical products/services, trains on technical specifications and program requirements, and communicates program changes. Develops strategies to drive increased savings acquisition. Works with engineering and program to research and analyze current and future technical specifications and requirements. Prepares sales forecasts. Troubleshoots technical issues, determines solution in accordance with product and customer specifications, and recommends solutions.For this exciting career opportunity, you’re a great fit if you can…Maintain current accounts and develop new accounts for medium-size kWh goals for one or more programs. Responsible for larger, moderate risk, and complex accounts.Act as local, on-site program and company representative to customers and contractors; to encourage participation in the program and overcome barriers. Design and deliver proposals.Document customer and contractor interactions to adhere to program requirements. Provide input and status updates to program staffTroubleshoot technical problems and issues, provide technical advice, guidance and training on installation, adaptation, configuration or enhancement in accordance with client specificationsTravel throughout a defined territory with a Larger geographic impact or mix of low and high-tier client impact.In this exciting career opportunity, you will have…5-8 years relevant industry experienceBachelor’s degree preferredRelevant industry certifications could replace work experienceTarget Compensation...$60,000This is a safety-sensitive position and may include field work (such as work in industrial/commercial locations and customer homes), warehouse work, or requires driving on behalf of the company. Individuals provided a conditional offer of employment for this position must successfully pass a post-offer, pre-employment drug test and consent to the company obtaining a motor vehicle report evidencing a satisfactory driving record. Applicants for driving positions must hold a valid driver's license, and individuals provided a conditional offer of employment must successfully pass a drug test and maintain a clean driving record as an ongoing requirement for continued employment.DOT RequirementsIf applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.Compensation RangeCurrencyTypeSalaryAny offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks.Equal Opportunity EmployerAs an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.