Account Manager

CLEAResult; Allentown (Lehigh County); On-site; USD 59,500 - 89,200; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with company match

Paid vacation and leave

Employee Recognition Program

Access to on-demand training courses

Job summary

CLEAResult is seeking a talented individual to join our team as an Account Manager in Allentown. The role involves managing customer relationships, resolving concerns, and selling technical products and services. Applicants should have 5-8 years of relevant experience and a preferred bachelor's degree.

The compensation range is between $59,500 and $89,200, depending on skills and experience. As an equal opportunity employer, CLEAResult is dedicated to providing fair employment opportunities for all candidates.

Qualifications

• 5-8 years relevant industry experience required.
• Experience in managing technical products and services.
• Familiarity with DOT qualification requirements if applicable.

Responsibilities

• Represent the company to customers and build relationships.
• Manage and resolve customer concerns promptly.
• Sell technical products and services and train on specifications.

Skills

Customer relationship management

Technical troubleshooting

Sales forecasting

Account management

Education

Bachelor's degree preferred

Relevant industry certifications

Job description

Benefits

• Medical, Dental, Vision Insurance, and a company‑paid health‑care concierge service.
• 401(k) with company match.
• Paid vacation, sick, personal, and parental leave.
• Paid Volunteer Time.
• Employee Recognition Program – convert recognition points into gift cards.
• Employee Assistance Program – benefits to help manage daily responsibilities.
• Access to on‑demand training courses.

Job Description

We are looking for a talented individual to join our team as an Account Manager!

• Represent the company to customer organizations and build relationships in local, regional, and national markets.
• Manage and promptly resolve customer concerns, recording interactions in accordance with company procedures.
• Verify product installations and ensure all paperwork is accurate and complete.
• Sell technical products and services, train on specifications and program requirements, and communicate program changes.
• Develop strategies to drive increased savings acquisition.
• Work with engineering and program teams to research and analyze current and future technical specifications and requirements.
• Prepare sales forecasts.
• Troubleshoot technical issues, determine solutions, and recommend solutions in accordance with product and customer specifications.
• Maintain current accounts and develop new accounts for medium‑sizekWh goals for one or more programs.
• Handle larger, moderate‑risk, and complex accounts.
• Act as a local, on‑site program and company representative to customers and contractors; encourage participation and overcome barriers.
• Design and deliver proposals.
• Document customer and contractor interactions to adhere to program requirements.
• Provide input and status updates to program staff.
• Troubleshoot technical problems, providing technical advice, guidance, and training on installation, adaptation, configuration, or enhancement.
• Travel throughout a defined territory with broader geographic impact or a mix of low and high‑tier client impact.

Qualifications

• 5‑8 years relevant industry experience.
• Bachelor’s degree preferred.
• Relevant industry certifications can replace work experience.
• If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.

Compensation

Compensation Range: $59,500.00 – $89,200.00 (USD). Salary type: Salary. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, and certain degrees and certifications (e.g., JD/technology).

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based on job‑related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability, protected veteran status, or any other protected status. The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.