Account Manager

King Media; East Lansing (MI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

401(k)

Paid time off

Nine paid holidays

Flexible Friday hours

Job summary

A marketing and advertising agency in East Lansing seeks a full-time account manager to manage client accounts and ensure project success. The role includes responsibilities like project management, client relationship building, and content development. Candidates should have five or more years of experience, a bachelor’s degree in a relevant field, and excellent writing skills. The agency offers competitive compensation, generous benefits, and a collaborative work environment.

Qualifications

• Five or more years of related experience in account management.
• Excellent writing skills, demonstrated ability to write clearly.
• Ability to prioritize, multitask, and work efficiently.

Responsibilities

• Manage day-to-day planning and account management for client projects.
• Maintain positive client relationships through regular communication.
• Assist in creative and strategic direction for all accounts.

Skills

Project management

Client relationship management

Creative direction

Content development

Research skills

Administrative skills

Education

Bachelor’s degree in marketing, advertising, business, communication or a related field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Adobe Creative Suite

Google tools and analytic tools

Job description

2 days ago Be among the first 25 applicants

King Media, an internationally recognized marketing and advertising agency based in East Lansing, MI, seeks a full‑time account manager to add value to our vibrant team. If you are passionate about developing and executing innovative solutions, adept at managing multiple projects at one time, an excellent writer, and looking for an agency where you can build a career, consider joining our growing team!

We offer competitive compensation and generous benefits, including health, vision, and dental insurance, 401(k), paid time off and nine paid holidays. Love your weekends? We do, too – that's why we close at 3 p.m. on Fridays. It's a pretty good gig.

This is an in‑person position for our East Lansing office.

Responsibilities

• Project management: Each account manager has a set of client accounts and is responsible for day‑to‑day planning and account management. With the support of the team, the account manager makes sure client projects are completed on time, on budget and in ways that exceed expectations. This includes estimating project costs and managing budgets.
• Client relationship management: At King Media, we emphasize the importance of relationships. Each account manager is expected to maintain positive relationships with his/her client accounts by initiating regular CRM efforts. Account managers may also be required to assist in the development of new business relationships.
• Creative and strategic direction: Account managers are expected to contribute actively to the creative and strategic direction of all client accounts. This requires developing in‑depth knowledge of each client and bringing new ideas to team strategy sessions. This may also include coordinating and attending photo/video shoots and production sessions to provide direction and approval.
• Content development: Account managers are expected to develop high‑quality written content for both clients and the agency, including copywriting for print and digital content, proposal development, contracts and other professional documents. Strong writing skills are essential.
• Client meetings and presentations: Account managers are expected to play a substantial role in client meetings and presentations. This includes preparing agendas, supporting materials and multimedia presentations; leading discussion topics; and following up on action items.
• Research: As an agency whose client solutions are strategically grounded, account managers are expected to contribute to client research projects. This may include developing survey questions, preparing focus group/interview materials, analyzing data, and generating comprehensive reports. This may also include internet and third‑part research.
• Administrative duties: Each member of the King Media team is expected to perform various administrative duties in support of the company’s goals. We all pitch in to keep our office running smoothly.

Qualifications

• Five (5) or more years of related experience, preferably agency experience in account management or leading an internal marketing team
• Bachelor’s degree in marketing, advertising, business, communication or a related field
• Existing knowledge of marketing, advertising and public relations, in both traditional and digital contexts
• Excellent writing skills, including the demonstrated ability to write clearly and concisely
• Strong computer skills, including advanced knowledge of Microsoft Word, Excel and PowerPoint
• Strong attention to detail, organizational abilities and time‑management skills
• Ability to prioritize, multitask and work efficiently in a fast‑paced environment
• Successful track record of cultivating and maintaining positive customer relationships
• Ability to assess client needs and requests, then translate them into effective solutions
• Ability to think both strategically and creatively in a collaborative, team‑based environment
• A friendly, professional demeanor and strong interpersonal communication skills
• Ability to collaborate daily with a team of experienced professionals
• A positive attitude and genuine desire to contribute to the goals of King Media and our clients

Preferred Qualifications

• Experience with Adobe Creative Suite
• Professional experience with social media and other forms of digital marketing
• Google tools and other analytic tools
• Fundamental knowledge of graphic design and how it applies to marketing communications

Seniority Level

• Mid‑Senior level

Employment Type

• Full‑time

Job Function

• Sales and Business Development

Industries

• Advertising Services