Account Manager

Wallace Management Company LLC; Cullman (AL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) plan including company match

Paid holidays and vacation time

Monthly bonus opportunities

Job summary

Wallace Management Company LLC is seeking an Account Manager in Northport, AL to deliver outstanding customer service and manage loan-related processes. You will handle inquiries, post payments, and support the application workflow while maintaining strong customer relationships.

The role emphasizes friendly service, accurate documentation, and collaboration with branch leadership to achieve operating standards and growth. Travel may be required; full-time position available.

Qualifications

• Experience delivering quick, friendly customer service.
• Ability to prepare loan documents and manage applications.
• Strong relationship-building and communication skills.

Responsibilities

• Provide quick and friendly customer service in person or by phone.
• Prepare loan documents and manage the application process.
• Create and maintain positive customer relationships and monitor loan status.
• Contact customers to help them get back on track for overdue payments.
• Partner with Management to maintain branch operating standards and grow the business.

Skills

Customer service

Communication

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Do you want to start a career with opportunities for growth and advancement, not just a sales or retail job? Do you love working with people and providing positive customer service and sales experiences? If so, we're looking for you!

Wallace Finance is looking for a friendly and outgoing Account Manager who can provide outstanding customer service!

Wallace Management Company manages small loan companies with over 125 branches in 7 states- and growing!. We have been in the small consumer loan business since 1980.

Why Wallace Finance?

• Competitive, Low-cost employee health, dental, vision, and life insurance for full time Team Members
• 401(k) plan including company match
• Paid holidays and vacation time
• Monthly bonus opportunities

Account Manager Role Responsibilities include:

• Providing quick and friendly customer service either in person or over the phone to assist with questions, or taking and posting loan payments
• Preparing loan documents and managing the application process
• Creating and maintaining positive customer relationships and keeping in contact with our customers regarding their loan status
• Contacting customers to help them get back on track if they have overdue payments
• Partnering with Management to maintain branch operating standards and grow the business

This position may require occasional travel.

Full-Time/Part-Time Full-Time

This position is currently accepting applications.

Account Manager in Northport, AL