Account Manager

Administrative Resources Options Group; Cleveland (OH); On-site; USD 42,000 - 66,000; Full time

Job summary

Administrative Resource Options is seeking an Account Manager to oversee site-specific operations and the livelihood of the account. You will manage day-to-day activities, train staff, build client relationships, and handle administrative paperwork in a working management role.

Minimum two years of management experience is required; strong communication and organization are essential. This position involves supervising 1–5 staff and a light-to-medium lifting requirement.

Qualifications

• Two years of previous management experience required.
• Excellent communication and organizational skills.
• Customer-service oriented, dependable, enthusiastic, punctual, organized, self-directed, self-motivated, and a strong team player.

Responsibilities

• Oversee day-to-day operations of the account.
• Train, develop, and motivate site staff.
• Build client relations and manage administrative paperwork.
• Lead special projects and teams in conjunction with management.
• Enforce the company's quality standards and maintain organized processes.
• Supervise 1–5 staff and ensure staffing needs are met.
• Address employee questions and resolve problems.
• Maintain a clean and organized account.

Job description

Administrative Resource Options is looking for an Account ManagerThe Account Manager performs site-specific operational functions as determined by ARO and the client. Responsible for the overalllivelihood of the account — overseeing day-to-day operations, training and developing staff, building clientrelations, and managing administrative paperwork. This is a working management position.Essential Functions & Additional ResponsibilitiesPerforms all functions and duties of an Office Services Associate, as applicableAddresses and facilitates the resolution of employee questions and problemsInitiates and leads special ARO projects and teams in conjunction with managementTrains, develops, and motivates all staff at the siteSupervises all staff at the siteEnforces the company's quality standardsProcesses administrative paperwork, data collection, and information gatheringCompletes projects assigned by management and/or clientMaintains a clean and organized accountSupervises 1–5 staffMinimum of two years of previous management experience required. Previous industry experience is helpful but notrequired. Excellent communication and organizational skills are required.Required qualities: customer-service oriented, dependable, enthusiastic, punctual, organized, self-directed, selfmotivated, and a strong team player.Physical DemandsMust be able to perform light-to-medium lifting (up to 50 lbs.) and push wheeled carts and/or dollies. Requires alarge amount of time spent standing and walking