Account Manager

The Industrial Service Group; Chattanooga (TN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K) matching program

Paid time off

Holidays

Job summary

A valve service company in Chattanooga, TN, is seeking an Account Manager to enhance customer relations and sales in their designated territory. The ideal candidate will possess strong sales skills, be adept in problem-solving, and maintain professional knowledge through training. This role offers competitive benefits, including insurance and 401(K) matching, as well as opportunities for career advancement and a supportive work environment.

Qualifications

• Strong sales ability to serve customers effectively.
• Ability to monitor market competition and adapt.
• Excellent problem-solving skills for resolving complaints.

Responsibilities

• Sells products and services to meet customer needs.
• Serves existing accounts and establishes new ones.
• Monitors competition to inform sales strategy.
• Maintains records on area and customer sales.
• Monitors competition and market pricing; tracks products and delivery schedules
• Recommends product/service/policy changes based on market data
• Resolves customer complaints with solutions and reporting
• Maintains professional knowledge through training and networking
• Maintains historical sales records by area/customers
• Contributes to team effort and meets/exceeds sales goals

Skills

Sales techniques

Customer service

Market analysis

Report preparation

Problem solving

Job description

Description

For over fifty years, Industrial Valve Sales and Service has proudly serviced their customers across the county from their three locations in Alabama, Louisiana, and Tennessee. Since opening their first shop in 1975, Industrial Valve has been committed to delivering outstanding customer service and taking care of their employees. The company focuses on the sales, reconditioning, and repair of various types of valves and actuators for industries like power, chemical, and gas refining.

Job Overview

Industrial Valve Sales & Service is looking to fill the position of Account Manager for the North Alabama, Northeast Mississippi, and South-Central Tennessee territory. Industrial Valve is an equal opportunity employer.

Duties

• Serves customers by selling products and service to meet customer needs
• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on all existing or potential sales outlets
• Adjusts content of sales presentations by studying the type of sales outlet
• Keeps management informed by submitting activity and results reports, such as weekly HubSpot plans, and monthly and annual territory analyses
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques
• Recommends changes in products, service, and policy by evaluating results and competitive developments
• Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management
• Maintains professional and technical knowledge by attending educational training and establishing personal networks
• Provides historical records by maintaining records on area and customer sales
• Contributes to team effort by accomplishing related results as needed
• Meeting and exceed sale goals

Why build a career with Us

Competitive Benefits: Enjoy our benefits package that includes Medical, Dental, and Vision insurance (among other plans), competitive 401(K) matching program, and paid time off and holidays.

Career Growth Opportunities: We provide our team with the support they need to achieve their goals. Our robust training program helps workers redefine their career path, so many of our employees have worked their way up from entry-level positions to senior-level management roles.

Equal Opportunity Employer: Industrial Valve Sales and Service is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, and any other legally protected characteristics.