Account Manager

Phoenix Landscape Management, Inc.; Charlotte (NC); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Skills training and career development

Paid time off and vacation

Medical, dental, and vision insurance

401(k) with company options

Performance-based bonuses

Job summary

Phoenix Landscape Management in Charlotte is seeking an Area Manager who thrives in a fast-paced, client-focused environment. You will lead a team of landscape professionals, ensure high-quality service, and build lasting relationships with clients and the community.

The role emphasizes strong communication, efficient operations, and safety training, with opportunities for professional growth and a path to increase market share through thoughtful bids, timely service plans, and reliable team

Qualifications

• 2+ years in a leadership or supervisory role in landscaping.
• 3+ years of landscape, irrigation, or project management.
• Valid driver's license with a clean 3-year record.
• Bilingual (Spanish) a plus.
• Degree in horticulture is a plus.

Responsibilities

• Lead and support a team to deliver high-quality landscape services.
• Communicate clearly with clients to meet and exceed expectations.
• Oversee services, materials, schedules, and subcontractors.
• Plan and manage bids and proposals to increase market share.
• Conduct site inspections and prepare service plans.
• Monitor irrigation systems and plant health.
• Recruit, hire, and schedule crews with ops manager.
• Track inventory, costs, and material orders.
• Promote safety and provide training.
• Assist team hands-on to meet goals.

Skills

Leadership

Team building

Communication skills

Detail oriented

Customer focus

Education

Bachelor's degree in horticulture

Job description

Phoenix Landscape Management has been proudly serving our local communities for over 30 years, and we're growing! We're looking for an Account Manager who's passionate about people, quality work, and building strong teams. If you're someone who thrives in a dynamic environment and enjoys being part of a company that values relationships, excellence, and professional growth - we want to hear from you.

What You'll Do:

As an Area Manager, you'll lead and support a team of dedicated professionals to deliver high-quality landscape services. Your focus will be on strong communication, efficient operations, and building lasting client relationships - all while developing your team and helping the business grow.

Key Responsibilities:

• Build and lead a motivated, high-performing team that shares your commitment to excellence.
• Communicate clearly and consistently with clients to ensure their needs are met and exceeded expectations.
• Oversee landscape services, materials, schedules, and subcontractors to ensure top-quality results.
• Partner with customers and the community to grow business opportunities and enhance company reputation.
• Plan and manage bids and proposals to increase market share and contribute to company success.
• Conduct site inspections, prepare service plans, and adjust as needed.
• Monitor irrigation systems and plant health to identify any issues and recommend solutions.
• Support your team hands-on when needed to meet goals and deadlines.
• Promote safety, provide training, and encourage team development.
• Work with the Operations Manager to recruit, hire, and schedule crews effectively.
• Manage team paperwork, payroll, and performance evaluations.
• Track and control inventory, costs, and material orders.

What Makes You a Great Fit:

• You're a natural leader who enjoys coaching and building teams.
• You're experienced in landscape management and know your way around tools and equipment.
• You're detail-oriented, organized, and thrive in a fast-paced setting.
• You communicate clearly, both in-person and in writing.
• You're customer-focused and take pride in delivering great service.
• You're open to learning, growing, and helping others do the same.

Preferred Qualifications:

• 2+ years in a leadership or supervisory role, preferably in landscaping or related fields.
• 3+ years of experience with landscape, irrigation, or project management.
• Degree in horticulture or landscape-related field is a plus.
• Valid driver's license with a clean 3-year record.
• Bilingual (Spanish) a plus.

Why Join Phoenix Landscape Management?

We take pride in our people and the communities we serve. When you join our team, you'll find a supportive culture that values your work and encourages professional growth.

Benefits Include:

• Competitive salary ($60,000-$75,000/year)
• Skills training and career development
• Paid time off and vacation
• Medical, dental, and vision insurance
• 401(k) with company options
• Performance-based bonuses