Account Manager

Paul Logistics; Birmingham (AL); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

401(k) with company match

Health, dental, and vision insurance

Paid time off

Job summary

Paul Logistics in Birmingham, AL is seeking an Account Manager to oversee high-volume shipments, strengthen broker partnerships, and drive revenue in a fast-paced logistics environment.

Candidates should have 2+ years in logistics or transportation operations, strong interpersonal and negotiation skills, and proficiency with CRM and logistics tools; steel pipe knowledge is a plus.

Qualifications

• 2+ years in logistics, freight brokerage, or transportation operations.
• Strong interpersonal, organizational, and problem-solving skills.
• Knowledge and experience of steel pipe, strongly preferred.
• Proficient in CRM and logistics management tools.
• Ability to multitask and stay composed in a dynamic environment.
• 401(k) with company match.

Responsibilities

• Manage client accounts, ensuring efficient coordination and on-time deliveries.
• Serve as the primary contact for broker partners and customers.
• Collaborate with internal teams to execute logistics solutions.
• Negotiate rates and build long-term broker relationships.
• Monitor KPIs and address issues proactively.
• Analyze performance trends to improve service and efficiency.

Skills

Account management

Customer service

Negotiation

CRM proficiency

Tools

CRM software

Logistics management tools

Job description

Schedule: Monday to Friday | 7AM-5PM

Experience: 2+ years (Preferred)

About the Role

Paul Logistics is seeking a motivated and client-focused Account Manager to join our logistics division. This role is ideal for someone with experience in trucking, brokerage, or transportation operations who is ready to manage high-volume accounts, improve customer satisfaction, and drive revenue.

You'll be responsible for overseeing shipments, strengthening broker partnerships, and ensuring each client's experience is seamless. If you thrive in a fast-paced logistics environment and enjoy solving problems, let's talk.

Why Work With Us?

• Competitive compensation and performance bonuses
• Strong team culture that values growth and collaboration
• A fast-growing company with a national logistics footprint
• Opportunities for long-term career development

Key Responsibilities

• Manage client accounts, ensuring efficient coordination and on-time deliveries
• Serve as the primary contact for broker partners and customers
• Collaborate with internal teams to execute logistics solutions
• Negotiate rates and build long-term broker relationships
• Monitor KPIs and address issues proactively
• Analyze performance trends to improve service and efficiency

Qualifications

• 2+ years in logistics, freight brokerage, or transportation operations (strongly preferred)
• Strong interpersonal, organizational, and problem-solving skills
• Knowledge and experience of steel pipe, strongly preferred
• Confident in negotiations and customer service interactions
• Proficient in CRM and logistics management tools
• Ability to multitask and stay composed in a dynamic environment
• 401(k) with company match
• Health, dental, and vision insurance
• Paid time off

Why Paul Logistics?

We're committed to delivering excellence in flatbed trucking, inventory control, and brokerage coordination. As part of our growing team, you'll have a chance to shape your career and drive real results in the logistics world.

Key Words: Account Manager, Manager, Sales Manager, Relationship Builder, Relationship Sales, Account Executive, Marketing, Outside Sales Representative, Customer Success Manager, Sales Representative, Supply Chain Management, Logistics Support, Freight Operations, Client Engagement, Transportation Management, Birmingham, Vestavia Hills, Alabama