Account Manager

Made in America Manufacturing; Austin (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Made in America Manufacturing, based in Austin, TX, is hiring an Account Manager focused on relationship management and revenue growth. This role involves owning the day-to-day relationship with a key strategic customer while managing open orders and customer updates.

The ideal candidate will have experience in account management, strong organizational and communication skills, and the ability to work effectively on-site. Proficiency in Salesforce and a background in manufacturing or aerospace is preferred.

Qualifications

• Experience managing and growing key or strategic customer accounts.
• Strong organization, communication, and follow-through in a fast-paced environment.
• Ability to communicate effectively across technical and commercial stakeholders.
• Ability to work on-site in Austin, TX.

Responsibilities

• Own the day-to-day relationship and communication with a key strategic customer.
• Manage open order reports, delivery schedules, customer updates, and issue resolution.
• Drive account growth by expanding programs, increasing wallet share, and converting RFQs.
• Partner cross-functionally with Estimating, Scheduling, Purchasing, and Operations.
• Identify risks early and communicate clearly with both customers and internal teams.

Skills

Account management

Communication

Organization

Salesforce proficiency

Proficiency in Excel

Problem-solving

Tools

Salesforce

Excel

Outlook

Job description

Made in America is an Austin-based manufacturer of complex, high-tolerance components and assemblies serving mission-critical markets including space, aerospace, defense, and precision industrial applications. We are hiring an Account Manager to own and grow our largest foundational customer account. This is a high-visibility role focused on relationship management, open order execution, proactive communication, and revenue growth through expanded wallet share.

What You’ll Do:

• Own the day-to-day relationship and communication with a key strategic customer
• Manage open order reports, delivery schedules, customer updates, and issue resolution
• Drive account growth by expanding programs, increasing wallet share, and converting RFQs
• Partner cross-functionally with Estimating, Scheduling, Purchasing, and Operations
• Identify risks early and communicate clearly with both customers and internal teams
• Maintain strong CRM discipline in Salesforce

What We’re Looking For

• Experience managing and growing key or strategic customer accounts
• Strong organization, communication, and follow-through in a fast-paced environment
• Ability to communicate effectively across technical and commercial stakeholders
• Proficiency with Salesforce, Excel, and Outlook
• Ability to work on-site in Austin, TX

Preferred Experience

• Manufacturing, aerospace, defense, or precision industrial experience
• Familiarity with MRP systems, ideally JobBOSS
• Blueprint reading and/or GD&T knowledge

What Success Looks Like

Success in this role means building trust with a critical customer, improving order visibility and communication, growing revenue from the account, and helping convert more opportunities into long-term programs. If you are a detail-oriented account manager who enjoys owning customer relationships inside a technical manufacturing environment, we’d welcome the conversation.