Account Manager

REYNOLDS & REYNOLDS CO; Atlanta (GA); Hybrid; USD 75,000 - 80,000; Full time

Job summary

Reynolds and Reynolds, through its affiliate TSD Mobility Solutions, seeks an Account Manager to partner with the business development team and drive long-term customer success. You will liaison between customers and internal teams, communicate enhancements, maintain CRM data, and support post-sale delivery and implementation.

You will build relationships across locations, manage account health, and identify growth opportunities with key accounts while traveling up to 25% of the time.

Qualifications

• College degree preferred.
• 1+ years of experience in car rental industry.
• Experience in software sales preferred.
• Ability to travel 25% across the US.
• Bilingual in Spanish preferred.
• Excellent customer service and relationship building skills.
• Proficient in MS Office products.
• Must have a valid driver's license with limited violations.

Responsibilities

• Communicate with the business development team to ensure long-term customer success.
• Serve as liaison between customers and cross-functional internal teams.
• Maintain accurate and up-to-date data in CRM and communicate enhancements.
• Manage post-sales process through implementation and delivery, and identify growth opportunities.

Skills

Bilingual in Spanish

Excellent customer service

Relationship building

Travel readiness

Education

College Degree preferred

Tools

MS Office

Job description

Job Description:

TSD Mobility Solutions, Inc., an affiliate of Reynolds and Reynolds, is looking for a Account Manager to join our growing team. As an Account Manager you will be responsible for partnering with the business development team to ensure the long-term success of our customers by acting as the liaison between customers and cross-functional internal teams. As the Account Manager, you will communicate new enhancements, integrations, TSD and Zubie developments, campaigns and news to clients, maintain accurate and up to date data in CRM, and help manage the post sales process through implementation and delivery.

Responsibilities:

• -You will ensure communication and customer satisfaction for existing accounts and will develop relationships within your assigned territory/account list.
• -Manage the long-term health of our customer base and identify areas of risk and ensure retention.
• -Make daily strategic calls to locations aligned with senior account managers’ OEM or Auto Groups and inside sales reps account lists.
• -Proactively call key accounts in scheduled areas of professional service traveler visits to identify and execute growth opportunities within existing accounts.

Your compensation will be a base pay of $75-$80k. Total targeted income with commission for year one is expected to be $100k+.

#LI-Remote

Training:

On the job training.

Requirements:

• College Degree preferred
• Must have 1+ years of experience in car rental industry
• Experience in software sales preferred
• Ability to travel 25% across the US
• Bilingual in Spanish preferred
• Excellent customer service and relationship building skills
• Proficient in MS Office products
• Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years

Benefits:

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

• - Medical, dental, vision, life insurance, and a health savings account
• - 401(k) with up to 6% matching
• - Paid vacation and sick days
• - Eight paid holidays
• - Referral bonuses
• - Professional development and training
• - Promotion from within

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

College Degree preferred. Must have 1+ years of experience in car rental industry. Experience in software sales preferred. Ability to travel 25% across the US. Bilingual in Spanish preferred. Excellent customer service and relationship building skills. Proficient in MS Office products. Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years