Account Manager

Schneider; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Company paid life insurance

401(k) with company match

Paid time off and paid holidays

Incentive pay program

Job summary

Schneider is seeking a Senior Logistics Account Coordinator in Atlanta, GA to oversee the entire logistics operations for one customer, coordinating with internal and external teams to resolve issues and drive improvements.

The role emphasizes building strong relationships with the customer and stakeholders, promoting capabilities, and supporting account growth through service expansion.

Qualifications

• Excellent communication skills (verbal and written).
• Strong customer service and sales abilities.
• Willingness and ability to travel to customer locations.

Responsibilities

• Analyze and improve systems and procedures to resolve customer and carrier issues.
• Develop a thorough understanding of the customer’s supply chain to identify and execute improvement opportunities.
• Promote capabilities to sell additional services to the customer and grow their account.
• Develop and manage business relationships with key stakeholders.
• Assist the sales team in presenting services to potential customers.
• Support the start-up of new accounts by creating and implementing business plans.
• Conduct regular account performance reviews to ensure stakeholder satisfaction.
• Serve as the liaison between the customer and Schneider teams.

Skills

Verbal & written communication

Customer service

Sales skills

Travel flexibility

Education

Bachelor's degree in transportation, logistics or related field

Job description

Work Model: On-Site

Location: Atlanta, GA, USA

Shift: First shift

Job Level

Individual Contributor

Schedule: Full time; Monday-Friday, 8 a.m.-5 p.m.

Job Overview

Schneider is seeking a Senior Logistics Account Coordinator in Atlanta, GA to oversee the entire logistics operations for one of our customers. The Senior Logistics Account Coordinator will work with internal and external teams to solve problems and identify improvement opportunities for the customer.

Responsibilities

• Analyze and improve systems and procedures to resolve customer and carrier issues.


• Develop a thorough understanding of the customer’s supply chain to identify and execute improvement opportunities.


• Promote capabilities to sell additional services to the customer and grow their account.


• Develop and manage business relationships with key stakeholders.


• Assist the sales team in presenting services to potential customers.


• Support the start-up of new accounts by creating and implementing business plans.


• Conduct regular account performance reviews to ensure stakeholder satisfaction.


• Serve as the liaison between the customer and Schneider teams.

Skills And Qualifications

• Bachelor's degree in transportation, logistics or a related field.


• 4-6 years of relevant work experience.


• Strong verbal and written communication skills.


• Excellent customer service and sales skills.


• Able to travel to customer locations.

Pay And Benefits

• Medical, dental and vision insurance.


• Company paid life insurance.


• 401(k) savings plan with company match.


• Paid time off and paid holidays.


• Results-based incentive pay program where you can earn above and beyond your base pay.


• Tuition reimbursement.


• See full list of supply chain and logistics benefits .

Schneider's inclusive culture

Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.