Account Manager

Brinlow Partners; Atlanta (GA); Presencial; USD 60.000 - 90.000; Jornada completa

Descripción de la vacante

Brinlow Partners in Atlanta is seeking an Accounts Manager to support planning, coordination and growth of key client accounts across the business. You will work closely with executive leadership, internal strategy teams and external client stakeholders to keep portfolios on track and drive initiatives forward.

In this role, you’ll manage schedules, monitor campaign metrics, coordinate reviews, and ensure deliverables stay on schedule.

Formación

• Experience in client relations or account coordination.
• Strong organizational and time management skills.
• Excellent written and verbal communication.
• Ability to work with cross-functional teams and stakeholders.
• Willingness to learn CRM tools and account management processes.

Responsabilidades

• Assist with planning, coordinating and directing client accounts across different business divisions.
• Develop and maintain account management plans, campaign timelines, client task lists and progress trackers.
• Work closely with internal teams and senior leadership to ensure client deliverables stay on schedule.
• Coordinate account review meetings, prepare agendas, record minutes and follow up on client action items.
• Monitor account performance milestones, renewal deadlines and key campaign deliverables, keeping stakeholders informed of progress.
• Identify potential service delays, account risks and performance bottlenecks, and help develop practical solutions.
• Liaise with external vendors, media service providers and business partners as required.
• Support the implementation of new client software, account procedures and service initiatives.
• Assist with reviewing and improving existing client management workflows to increase account retention.
• Prepare account updates, quarterly reports, client presentations and strategy documentation.
• Track account campaign budgets, resource costs and billing details where required.
• Maintain accurate client records and ensure account tasks are completed and followed through.
• Support different departments with their client relations and commercial operational requirements.
• Assist with general business development initiatives and account growth projects as they arise.

Conocimientos

Client relations

Account coordination

Customer success

Time management

Communication

Proactive attitude

Team collaboration

Adaptability

Educación

Bachelor's degree in Business Administration, Marketing or Communications

Herramientas

Microsoft Office

CRM systems

Descripción del empleo

If you're someone who enjoys building strong client relationships, keeping portfolio objectives on track and seeing commercial partnerships thrive from initial onboarding onward, this could be a great opportunity for you.

As our Accounts Manager, you'll play an important role in supporting the planning, coordination and growth of key client accounts across the business.

Working closely with executive leadership, internal strategy teams and external client stakeholders, you'll help keep portfolio schedules organised, monitor campaign metrics, manage delivery timelines and ensure everyone is working towards the same growth goals.

What You'll Be Doing

• Assist with planning, coordinating and directing client accounts across different business divisions.
• Develop and maintain account management plans, campaign timelines, client task lists and progress trackers.
• Work closely with internal teams and senior leadership to ensure client deliverables stay on schedule.
• Coordinate account review meetings, prepare agendas, record minutes and follow up on client action items.
• Monitor account performance milestones, renewal deadlines and key campaign deliverables, keeping stakeholders informed of progress.
• Identify potential service delays, account risks and performance bottlenecks, and help develop practical solutions.
• Liaise with external vendors, media service providers and business partners as required.
• Support the implementation of new client software, account procedures and service initiatives.
• Assist with reviewing and improving existing client management workflows to increase account retention.
• Prepare account updates, quarterly reports, client presentations and strategy documentation.
• Track account campaign budgets, resource costs and billing details where required.
• Maintain accurate client records and ensure account tasks are completed and followed through.
• Support different departments with their client relations and commercial operational requirements.
• Assist with general business development initiatives and account growth projects as they arise.

What We're Looking For

Ideally, you'll have:

• Previous experience in client relations, account coordination, customer success, sales administration or a similar role, although motivated entry-level candidates are encouraged to apply.
• Strong organisational and time management skills.
• Excellent written and verbal communication skills.
• Confidence working with different teams and corporate stakeholders.
• The ability to juggle multiple accounts, manage competing priorities and meet strict campaign deadlines.
• Great attention to detail and a practical approach to account problem-solving.
• A proactive attitude and willingness to take initiative across client accounts.
• Confidence using Microsoft Office, particularly Excel, Word and PowerPoint.
• The ability to learn new CRM systems and account management tools.
• A positive, adaptable attitude and willingness to get involved wherever needed.
• Qualifications in business administration, marketing, communications or a related field would be an advantage but are not essential.

Why Join Us?

Here’s what you can look forward to:

• Variety in your work: Get involved in client portfolios across different industries, business areas and campaigns.
• Hands-on experience: Build practical account and client management skills while working on active commercial accounts.
• Career development: Learn from experienced business leaders and develop your confidence in managing key client accounts.
• Supportive team: Work with people who value collaboration, clear communication and achieving great results.
• Opportunity to contribute: Bring your ideas, identify service improvements and help shape better ways of supporting clients.
• Room to grow: Develop your skills and take on more account management responsibility as your experience grows.

If you're looking to build your career in account management and enjoy a role where you can learn, contribute and make a real impact, we'd love to hear from you.

We are an equal opportunity employer and consider qualified applicants in accordance with applicable law.

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