Account Manager

Brand Command; Apple Valley (MN); On-site; USD 60,000 - 75,000; Full time

Job summary

Brand Command in Apple Valley is looking for an organized, proactive Account Manager to guide clients through the entire process from sales and design to production and installation, ensuring projects move smoothly and on schedule.

This is not a passive customer-service role. You must own the process, communicate clearly, and anticipate issues before they arise. Compensation: $60,000 - $75,000 yearly.

Qualifications

• Highly organized and proactive in managing multiple projects.
• Excellent verbal and written communication with clients.
• Ability to coordinate cross-functional teams through design, production and installation.
• Strong ownership mentality and problem-solving skills.

Responsibilities

• Managing communication with active clients.
• Providing proactive project updates.
• Coordinating projects between clients, designers, production, and installers.
• Tracking projects through each stage of our workflow.
• Gathering missing information, files, feedback, and approvals.
• Coordinating design revisions and client approvals.
• Monitoring production and upcoming installation deadlines.
• Helping ensure projects are ready before their scheduled installation.
• Coordinating installation updates and vehicle completion.
• Inspecting completed projects against approved artwork.
• Managing corrections or reprints through final resolution.
• Maintaining accurate project and client information in our systems.
• Building relationships with existing Brand Command customers.
• Identifying potential problems before they affect the client or deadline.

Skills

Organized

Clear communication

Proactive

Customer-facing

Multi-project management

Attention to detail

Ownership

Problem solving

Relationship building

Deadline management

Adaptability

Team collaboration

Client empathy

Job description

Brand Command is looking for an organized, proactive Account Manager to join our team in Apple Valley.

We specialize in commercial vehicle wraps and fleet branding, helping businesses turn their vehicles into powerful marketing assets. Our projects move through sales, design, production, and installation—and the Account Manager is the person responsible for keeping the client informed and the project moving through that entire process.

This is not a passive customer-service position.

We’re looking for someone who takes ownership, communicates extremely well, notices when something isn’t moving, and naturally follows through until it’s handled.

Compensation: $60,000 - $75,000 yearly

Qualifications

• Are highly organized without needing someone constantly reminding you what to do
• Communicate clearly and professionally
• Respond quickly and follow through
• Enjoy working directly with customers
• Can manage multiple projects at different stages simultaneously
• Naturally notice when something is falling behind
• Are comfortable holding people accountable for the information or actions you need
• Can prioritize when several things need attention at once
• Stay calm when schedules change, or problems arise
• Look for solutions instead of simply reporting problems
• Are comfortable working with different personalities
• Pay attention to details
• Take ownership when something is assigned to you
• Like working in a fast-moving small-business environment

Responsibilities

• Managing communication with active clients
• Providing proactive project updates
• Coordinating projects between clients, designers, production, and installers
• Tracking projects through each stage of our workflow
• Gathering missing information, files, feedback, and approvals
• Coordinating design revisions and client approvals
• Monitoring production and upcoming installation deadlines
• Helping ensure projects are ready before their scheduled installation
• Coordinating installation updates and vehicle completion
• Inspecting completed projects against approved artwork
• Managing corrections or reprints through final resolution
• Maintaining accurate project and client information in our systems
• Building relationships with existing Brand Command customers
• Identifying potential problems before they affect the client or deadline