Account Manager

tggaccounting; Akron (OH); On-site; USD 45,000 - 75,000; Full time

Job summary

TGG Accounting is seeking a driven B2B Account Manager in Akron, OH, onsite with client visits. You will manage a portfolio of small businesses and partner with owners and executives to identify services that align with their goals.

You'll build lasting relationships, drive account growth, and collaborate with internal teams to ensure a seamless client experience. Strong communication and consultative selling skills are essential.

Qualifications

• 3–5+ years of B2B sales, account management or business development experience.
• Experience with small to mid-sized businesses (<100 employees).
• Experience selling or managing accounts involving business services or professional services.
• Strong communication and follow-up skills.
• Experience using a CRM or similar client management system preferred.

Responsibilities

• Manage and develop a portfolio of small business accounts (<100 employees).
• Build long-term relationships with owners, executives, and decision-makers.
• Serve as the primary client contact with high responsiveness and customer service.
• Understand each client's business, needs, challenges, and goals.
• Identify opportunities to expand accounts with additional services.

Skills

B2B sales

Account management

Client relationships

Consultative selling

CRM familiarity

Job description

B2B Account Manager

Akron, OH(onsite + client visits)

We are seeking an experienced B2B Account Manager to manage and grow relationships with small and mid-sized business clients. This role will focus primarily on companies with fewer than 100 employees, helping business owners and decision-makers identify services and solutions that support their day-to-day operations and long-term goals.

The ideal candidate has a strong background in business-to-business sales and account management, is comfortable working directly with small business owners and senior decision-makers, and knows how to build lasting client relationships while identifying opportunities for account growth.

Key Responsibilities

• Manage and develop a portfolio of small business accounts, primarily companies with fewer than 100 employees
• Build strong, long-term relationships with business owners, executives, and key decision-makers
• Serve as a primary point of contact for clients and maintain a high level of responsiveness and customer service
• Develop a strong understanding of each client's business, needs, challenges, and goals
• Present and recommend business services and solutions based on client needs
• Identify opportunities to expand existing accounts through additional services and solutions
• Conduct regular client follow-up and relationship management
• Support new business development efforts within the assigned market or territory
• Maintain an active pipeline and track client activity, opportunities, and follow-up
• Partner with internal teams to ensure a smooth client experience
• Work toward individual and team goals related to client retention, account growth, and new business

Qualifications

• 3–5+ years of B2B sales, account management, client relationship management, or business development experience
• Experience working with small to mid-sized businesses, ideally organizations with fewer than 100 employees
• Experience selling or managing accounts involving business services, professional services, or other B2B solutions
• Comfortable communicating directly with business owners, executives, and other decision-makers
• Proven ability to build relationships, retain clients, and identify opportunities for account growth
• Strong consultative sales and needs-assessment skills
• Excellent communication, organization, and follow-up skills
• Ability to manage multiple client relationships and priorities simultaneously
• Comfortable working toward performance and revenue goals
• Experience using a CRM or similar client management system preferred

Ideal Background

Candidates may come from a variety of B2B industries, including business services, payroll or HR services, financial services, insurance, telecommunications, technology, office services, professional services, or other environments focused on supporting small business clients.

We're looking for someone who is relationship-driven, consultative, proactive, and comfortable owning the client relationship from initial conversation through ongoing account management and growth.