Account Manager

Triad Technologies; Brecksville (OH); On-site; USD 80,000 - 105,000; Full time

Job summary

Triad Technologies in Brecksville, OH seeks an Account Manager to drive sales and manage client relationships. The role covers full-cycle sales from prospecting to close, with emphasis on technical guidance and tailored solutions.

You will collaborate with engineering, inside sales, and product teams to deliver value, perform product demonstrations, and report on performance using CRM data. Travel as needed is required.

Qualifications

• Bachelor's or 2-year technical degree in engineering, business, or related field.
• 5+ years of experience in technical sales or account management.
• Strong technical aptitude to explain complex solutions.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication, organization, negotiation, and presentation skills.
• Ability to build and maintain long-term customer relationships.
• Willingness to travel as needed.
• Ability to read technical documents such as spec sheets and drawings.

Responsibilities

• Develop and maintain strong relationships with existing clients.
• Identify and develop prospective customers.
• Manage the entire sales cycle from prospecting to closing.
• Provide tailored solutions through technical knowledge and sales expertise.
• Conduct product demonstrations and presentations.
• Collaborate with engineering, inside sales, and product teams to ensure optimal solutions are provided.
• Lead the efforts to analyze customer/market data to identify business opportunities that drive sales and margin growth.
• Collaborate with vendors to ensure customer specific pricing, vendor training, and onsite support.
• Negotiate contracts and pricing agreements in alignment with company policies and goals.
• Stay updated on industry trends, competitor offerings, and emerging technologies.
• Provide post-sales support and ensure customer satisfaction.
• Use CRM to track and report sales performance, forecasts, and key account activities.
• Other duties as assigned.

Skills

Technical sales

Client relationship management

CRM proficiency

Communication skills

Negotiation skills

Education

Bachelor's or 2-year technical degree in Engineering or Business

Tools

Salesforce

Power BI

Microsoft Office

CRM software

Job description

Job Details

Job Location: Brecksville Location - Brecksville, OH 44141

The Account Manager is responsible for managing client relationships, driving sales, and providing technical expertise to support customers in selecting the right solutions. This is a full-time position, M - F.

• Develop and maintain strong relationships with existing clients.


• Identify and develop prospective customers.


• Manage the entire sales cycle from prospecting to closing opportunities.


• Identify customer needs and provide tailored solutions through technical knowledge and sales expertise.


• Conduct product demonstrations and presentations to showcase value propositions.


• Collaborate with engineering, inside sales, and product teams to ensure optimal solutions are provided.


• Lead the efforts to analyze customer/market data to identify business opportunities that drive sales and margin growth.


• Collaborate with vendors to ensure customer specific pricing, vendor training, and onsite support.


• Negotiate contracts and pricing agreements in alignment with company policies and goals.


• Stay updated on industry trends, competitor offerings, and emerging technologies.


• Provide post-sales support and ensure customer satisfaction.


• Use CRM to track and report sales performance, forecasts, and key account activities.


• Other duties as assigned.

Qualifications

• Bachelor's or 2 Year Technical degree in Engineering, Business, or a related field preferred.


• 5+ years of experience in technical sales, account management, or a related role preferred.


• Strong technical aptitude with the ability to understand and explain complex solutions.


• Proven track record of achieving or exceeding sales targets.


• Excellent communication, organization, negotiation, and presentation skills.


• Ability to build and maintain long-term customer relationships.


• Proficiency in CRM software such as RubberTree, SalesForce, Microsoft Office Suite, and Power BI.


• Desire and ability to acquire and apply new knowledge of the industry.


• Highly driven and self-motivated with strong problem-solving skills.


• Ability to travel as needed to meet with clients.


• Ability to read technical documents such as spec sheets, engineered drawings, etc.