Account Management & Sales Support Specialist

Medline; Chicago (IL); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Health insurance

401(k) contributions

Paid time off

Job summary

Medline Industries, LP in Chicago seeks a highly organized professional to service and manage relationships with an assigned book of business under direct supervision. The role focuses on customer satisfaction, cross-selling, and coordinating with service managers to meet client needs.

Responsibilities include managing pricing, generating monthly reports, and conducting regular status meetings to link customer requirements to Medline's product and service strategies.

Qualifications

• Education: High school diploma or equivalent.
• Bachelor’s degree preferred.
• 1 year of account management or sales experience.
• Experience with commissioned product sales preferred.
• Ability to present multiple product lines.

Responsibilities

• Manage assigned book of business (new and existing zero accounts).
• Support and work with all service managers and specialists for assigned accounts.
• Build and maintain relationships with the defined customer base to ensure a high level of customer satisfaction.
• Respond to escalated issues that may arise; seek additional support from management as needed.
• Conduct regular status meetings with customers to understand their needs and link them to the organization’s product/service strategies.
• Manage pricing and service-related activities.
• Perform product cross-referencing activities.
• Create and run monthly/quarterly reports.

Skills

MS Excel

MS Word

MS Outlook

Relationship management

Sales

Cross-selling

Education

High school diploma or equivalent

Bachelor’s Degree

Job description

Medline Industries, LP in Chicago seeks a highly organized professional to service and manage relationships with an assigned book of business under direct supervision. The role focuses on customer satisfaction, cross-selling, and coordinating with service managers to meet client needs.

Responsibilities include managing pricing, generating monthly reports, and conducting regular status meetings to link customer requirements to Medline's product and service strategies.