Account Management Director

Raydar; United States; Remote; USD 160,000 - 200,000; Full time

Benefits offered by this job

Annual bonus

Relocation assistance

Unlimited PTO

Medical and retirement benefits

Job summary

Raydar, a global AR hardware company, seeks an Account Management Director to own and grow strategic OEM partnerships through 12-to-18-month product development cycles. This senior, individual-contributor role is the primary bridge between customers and internal engineering, product, operations, and supply-chain teams from qualification through production.

You will manage day-to-day relationships with strategic OEMs, coordinate cross-functional discussions, and protect long-term account value

Qualifications

• 10+ years in technical account management or customer-facing roles in complex hardware.
• Experience with semiconductor/optics/display/photonics or related hardware sectors.
• Proven track record owning an OEM account through a full product development cycle (qualification to production).
• Experience with long, complex 12–18 month design-in cycles.

Responsibilities

• Own day-to-day relationships with strategic OEM partners from qualification to manufacturing readiness and production.
• Serve as the single point of contact between partner teams and internal functions (engineering, product, operations, legal, supply chain).
• Coordinate technical discussions, milestones, design tradeoffs, and executive communication across buying groups.
• Advocate for partner needs while communicating manufacturing constraints, risks, and schedule implications clearly.
• Protect long-term account value through negotiations and scope changes.
• Build operating cadence, processes, and account-management playbooks for a new function.
• Maintain trusted relationships with executive and technical stakeholders across global partners.

Skills

Technical account management

Cross-functional coordination

Executive communication

OEM program management

Job description

Our client is a global augmented-reality hardware company developing advanced optics, waveguides, display systems, and precision manufacturing technology for the next generation of smart glasses. After more than a decade of AR innovation, the company is expanding its component-supplier model and partnering with leading consumer electronics and technology companies.

The company employs approximately 800 people and has raised more than $4.3 billion from major strategic and institutional investors. This is an opportunity to help define a newly forming account management function around industry-leading hardware that will be designed into future AR products.

We are hiring an Account Management Director to own and grow strategic OEM partner relationships through complex, 12-to-18-month product development cycles. This is a senior individual-contributor role with no direct reports and no new-business quota. You will be the primary bridge between customers and internal engineering, product, operations, and supply-chain teams from technical qualification through production.

What you will do

• Own day-to-day relationships with strategic OEM partners from technical qualification and design reviews through manufacturing readiness and production.
• Serve as the single point of contact between partner teams and internal engineering, product, operations, legal, and supply-chain stakeholders.
• Coordinate technical discussions, program milestones, design tradeoffs, commercial changes, and executive communication across complex buying organizations.
• Advocate for partner needs while communicating manufacturing constraints, technical risks, and schedule implications clearly and proactively.
• Protect long-term account value through negotiations, scope changes, and product-lifecycle decisions.
• Build the operating cadence, processes, and account-management playbook for a new function.
• Maintain trusted relationships with both executive and technical stakeholders across global partner organizations.

What we are looking for

• 10 or more years of technical account management or customer-facing experience in complex hardware.
• Experience at a semiconductor, optics, display, photonics, consumer-electronics, sensor, or capital-equipment company.
• A record of owning a strategic or OEM account through a full product development cycle from qualification into production.
• Experience with long, complex sales or design-in cycles of approximately 12 to 18 months.
• Technical credibility to discuss design tradeoffs and manufacturing constraints without always relying on a specialist.
• Strong cross-functional coordination across engineering, product, operations, legal, and supply chain.
• Executive-level communication, commercial judgment, and comfort navigating ambiguity in a newly forming function.
• A desire to remain a hands-on senior individual contributor rather than build or lead a large team.
• Candidates must already be authorized to work in the United States without sponsorship.

Helpful experience includes direct familiarity with optics, waveguides, displays, photonics, semiconductors, sensors, or AR and VR hardware; experience at a component supplier selling into OEM design cycles; an engineering background followed by a transition into strategic account management; and international account ownership.

Base salary of $160,000 to $200,000 with flexibility based on experience and market feedback. Annual performance bonus, unlimited paid time off, comprehensive medical and retirement benefits, and up to $20,000 in relocation support. This role does not include equity or sales commission. The position is remote within the United States, with Austin, Texas or Plantation, Florida preferred, and requires approximately 50 percent travel including international travel.