Account Lead

Zabota LLC; United States; Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Remote work

Salary range

Revenue sharing

Paid vacation

Job summary

Zabota LLC is hiring a Remote Account Lead to own client communication and lead an internal team of copywriters, designers, and specialists. This client-facing role demands strategic thinking, ownership of the account roadmap, and delivering measurable results.

You will manage relationships end-to-end, orchestrate email and SMS strategies to drive revenue, and ensure high-quality service while keeping the team aligned and clients satisfied.

Qualifications

• Know Klaviyo well for automation and segmentation.
• Demonstrated e-commerce experience with DTC brands.
• Able to communicate quickly and precisely with clients.
• Obsessive about detail and timelines.
• Think in frameworks and act without bureaucracy.
• Agency experience is mandatory and valued.

Responsibilities

• Own client relationships from onboarding to renewal.
• Orchestrate email + SMS strategies to move revenue.
• Provide exceptional service and strategic guidance.
• Keep the internal team on task, on time, and efficient.
• Maintain healthy accounts, drive growth, and renewals.

Skills

E-commerce experience

Klaviyo proficiency

Client relationship management

Fast, precise communication

Detail-oriented

Framework thinking

Agency experience

Tools

Klaviyo

Slack

Asana

Google Suite

Claude

Claude Code

Job description

About Zabota

Zabota is a top-ranked global recruitment firm, recognized as a Top HR Staffing Company by Clutch in 2025. We specialize in helping high-growth U.S. brands build elite, remote-first teams. Our mission is clear: Connect world-class talent from LATAM, Europe, and beyond with the most ambitious companies in the world.

About Our Client

Our client is a fast-growing email marketing agency delivering high-converting campaigns for multiple E-commerce DTC brands. They operate in pod-based teams, equipping Account Lead with a full team, locked and loaded, experienced, and ready to execute.

About the Role

We are hiring a Remote Account Lead to own client communication and lead an internal team of copywriters, designers, and implementation specialists. This is for a client-facing operator who aims to serve clients and thinks in strategy and communicates in outcomes. We're looking for someone who can own an account end-to-end — the relationship, the roadmap, and the results.

What you'll actually be doing:

• Owning client relationships from onboarding through retention
• Orchestrating email + SMS strategies that move revenue (not just open rates)
• Giving clients the best service imaginable
• Keeping your team on-task, on-time, and efficient
• Keeping accounts healthy, growing, and renewed

High agency traits we look for:

• You are obsessed with the details and always on time
• You see a gap in a client's strategy you fill it
• Think offensively so you never have to be on defense
• You bring the insights, not just the reports
• You own the relationship, not just the deliverables
• You are always one step ahead, and thinking about second and third order consequences
• You have the experience to know that client retention is as much about great service as it is performance
• No hand-holding required.

You’ll thrive here if:

• Know Klaviyo well
• Have e-commerce experience and can speak the language
• Communicate with speed and precision — to clients and internally
• Are obsessive about the details
• Think in frameworks but move without bureaucracy
• Are fluent in the tools: Slack, Asana, Google Suite, Claude, and Claude Code
• Agency experience is mandatory

You won't be doing this alone.

Every Account Lead at GrowthPointe is equipped with a full team, locked and loaded, experienced, and ready to execute. Head of Strategy, copywriter, design, deployment, project manager. Your core support includes a dedicated Implementation Specialist — your right hand, your second brain, your extra set of arms. They build what you blueprint.

What we offer:

• Working Hours: 9 AM – 5 PM ET, CT, MT, or PT time zones.
• Contract Type: Full-Time, Remote B2B Contract
• Salary: $ 3750-$5850/month depending on experience and seniority
• Revenue share based on client retention
• Other benefits
• Paid vacation

Hiring Steps:

• Initial Zabota Screening
• Client Interview
• Practical Task
• Offer

If you're the person clients trust, your team respects, and nothing falls through the cracks this is your role. Originally posted on Himalayas