Operations Manager

Zabota LLC; United States; Remote; USD 39,000 - 45,000; Part time

Job summary

Zabota LLC is seeking an Operations Manager to serve as the CEO's right hand, owning end-to-end project delivery for client campaigns. You will coordinate a distributed team across research, scripting, talent sourcing, production, editing, QA, and delivery, ensuring on-time results with strict QA and client-ready outputs.

The role requires proactive ownership, top-notch organization, and comfort working across time zones in a fully remote setup across North America, Europe, Africa, and Asia.

Qualifications

• Proven experience leading operations, PM or production coordination.
• Strong organizational skills with the ability to manage multiple deadlines.
• Excellent written and verbal English across time zones.

Responsibilities

• Serve as the CEO's right hand and oversee end-to-end project delivery.
• Coordinate research, scripting, sourcing, production, editing, QA and delivery.
• Track progress and manage handoffs, blockers, and QA sign-off.

Skills

Operations management

Project management

Production coordination

Tools

Click Up

Notion

Slack

Google Drive

Frame.io

Job description

Operations Manager

About Zabota Zabota is a top-ranked global recruitment firm (Clutch Top HR Staffing Company, 2025), connecting world-class talent from LATAM, Europe, and beyond with ambitious U.S. companies building remote-first teams.

About Our Client

A growing creative production company making podcast-style video ads, UGC, and street-interview content for brands running paid social campaigns (primarily Meta). Their signature format: natural-conversation ads that feel organic, not like traditional advertising. The team is fully remote across North America, Europe, Africa, and Asia.

About the Role

We're looking for a highly organized, proactive Operations Manager to serve as the CEO's right hand and own end-to-end delivery of client projects, coordinating a distributed team across research, scripting, talent sourcing, production, editing, QA, and delivery. You'll keep projects moving, manage handoffs and deadlines, catch blockers early, and ensure nothing reaches the client without passing quality checks.

Responsibilities

• Serve as the CEO's right hand, providing close operational support across the business.
• Oversee end-to-end project delivery, from onboarding through final delivery.
• Attend onboarding calls alongside the Client Success Manager and capture key project details.
• Track projects through Research Angles Scripts Talent Shoot Footage Edit QA Delivery.
• Manage handoffs, chase blockers, and give final sign-off after QA.
• Prepare director's briefs/call sheets and monitor product shipments.
• Consolidate client feedback and manage scope creep.
• Maintain documentation (Notion, Slack, Google Drive, Frame.io) and proactive status visibility.
• Resolve day-to-day issues; escalations when necessary.
• Build and maintain SOPs, QA checklists, and a unified project-tracking system.
• Run post-project debriefs to drive continuous improvement.

Qualifications

• Proven experience in operations, project management, or production coordination.
• Strong organizational skills, attention to detail, and ability to juggle multiple deadlines.
• Excellent written/verbal English and comfort working across time zones.
• Proactive, with strong follow-up and accountability skills.
• Comfortable with Click Up, Notion, Slack, Google Drive, Frame.io, and similar tools.
• Sound judgment on when to solve issues independently vs. escalation.
• Creative production/paid social agency experience.
• Experience with AI tools and automation is a plus.

Offer Details

• Salary: $3,500–$4,000 USD/month
• Hours: 9 AM–5 PM EST, Mon–Fri
• Model: Independent Contractor
• Tools: Slack, Notion, Google Drive, Frame.io

Hiring Steps

• Zabota screening interview
• Client interview
• Practical task or second-stage interview
• Offer