Account Lead

Jackson Spalding; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

Jackson Spalding, an award-winning marketing and public relations agency, is seeking an account lead to join its Client Advisory discipline, a group responsible for leading and growing client relationships while delivering outcomes over outputs. You’ll partner with senior clients and internal teams to translate insights into strategic plans that drive measurable results.

The ideal candidate has experience developing, leading and growing client accounts in an integrated agency setting, with

Qualifications

• Experience building and growing client accounts in an integrated agency setting.

Responsibilities

• Lead agency-of-record client relationships and ensuring our team delivers outcomes over outputs.
• Oversee client-facing decision making and communications.
• Assemble, resource and lead cross-functional teams, ensuring work is delivered with excellence, on time, and on budget.
• Develop and deliver compelling presentations and materials that translate complexity into clarity.
• Own and manage account budgets, scopes, results and reporting for a client’s business.
• Translate insights into clear recommendations and KPI-driven plans.

Skills

Client relationship leadership

Strategic counseling

Budget management

Cross-functional collaboration

Job description

About Jackson Spalding

Are you looking to join a hungry and humble team of thinkers, creators, and achievers? You’ve come to the right place.

Jackson Spalding is an award-winning PR and marketing agency that helps clients grow by building their brands, protecting their brands and capturing demand. Founded in 1995, our agency vision has remained unchanged: to be the most trusted and respected agency in our industry. Fiercely creative and strategic, we work alongside our clients to help them connect with their audiences and reach their goals. That means we stay curious, have an open mind and ask questions to make sure we consistently achieve excellence with integrity for our clients, our communities, our agency and ourselves. JS is a proudly independent agency serving local and global clients, including Chick-fil-A, The Coca-Cola Company, Delta Air Lines, L.L.Bean, Norfolk Southern and Orkin, among others. Headquartered in Atlanta, Jackson Spalding has teams coast-to-coast in Athens, Georgia; Dallas; Los Angeles and New York. Learn more at jacksonspalding.com.

About The Role

Jackson Spalding, an award-winning marketing and public relations agency, is seeking an account lead to join its Client Advisory discipline, a group responsible for leading and growing client relationships while delivering outcomes over outputs. The ideal candidate has experience developing, leading and growing client accounts in an integrated agency setting, with direct oversight and ownership of the client and team’s success.

What You’ll Do

The successful candidate will be responsible for leading agency-of-record client relationships and ensuring our team brings an outcomes over outputs mentality centered on results, rigor and relationships. Responsible for client-facing decision making and communications, this leader is a sought-after strategic counselor, partner beyond daily outputs, who is trusted with decisions impacting a client’s business. They also possess a true business mindset, managing resources, teams and financial results.

• Cultivate and deepen relationships with colleagues and client contacts, becoming a go-to advisor and integrator across teams.
• Develop and steward fully integrated strategic and tactical plans, ensuring each service or project ladders up to the broader client goals and long-term relationship health.
• Own and manage account budgets, scopes, results and reporting for a client’s business.
• Assemble, resource and lead cross-functional teams, ensuring work is delivered with excellence, on time, and on budget.
• Serve as a strategic peer and counselor to clients, applying experience, critical thinking, and insight to guide decision-making.
• Translate insights into clear recommendations, articulating path-to-success elements such as deliverables, timelines, team structure, KPIs, and budget.
• Lead internal and client meetings, using meeting facilitation principles to drive clarity and momentum.
• Develop and deliver compelling presentations and materials that translate complexity into clarity.
• Model JS values daily, leading with diplomacy, caring candor, and inclusive leadership.
• Anticipate and resolve conflict with maturity, using constructive conflict methods to move work forward.
• Bring a tech-forward mindset to the work, leveraging emerging tools — including AI — to increase efficiency, deepen insights and elevate the quality of client deliverables.
• Proactively identify risks and opportunities across accounts, adjusting strategy or resources as needed.