Account & Insurance Associate — Flexible Schedule & Benefits

Robert Garner - State Farm Agent; Massillon (OH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Paid time off

401(k)

Bonus

Flexible schedule

Training & development

Competitive salary

Opportunity for advancement

Job summary

Robert Garner - State Farm Agent is seeking an Account Associate to support daily office operations and drive customer success. You will maintain client records, assist with policy changes, and handle claims while coordinating with underwriters to issue policies efficiently.

This role emphasizes strong service, organization, and communication within a team-driven environment. As part of the team, you will engage customers with relevant products and services, aiming to grow the office and improve

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

Robert Garner - State Farm Agent is seeking an Account Associate to support daily office operations and drive customer success. You will maintain client records, assist with policy changes, and handle claims while coordinating with underwriters to issue policies efficiently.

This role emphasizes strong service, organization, and communication within a team-driven environment. As part of the team, you will engage customers with relevant products and services, aiming to grow the office and improve