Account Associate — Insurance & Customer Success

Garrett Murray - State Farm Agent; Bath (WV); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Garrett Murray - State Farm Agent is seeking an Account Associate to support daily operations, grow our agency through meaningful customer relationships, and act as a liaison between client needs and agency departments.

You’ll help with policy changes, claims follow-up, and underwriting coordination, while enjoying a collaborative, energetic team environment, flexible schedule, and opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

Garrett Murray - State Farm Agent is seeking an Account Associate to support daily operations, grow our agency through meaningful customer relationships, and act as a liaison between client needs and agency departments.

You’ll help with policy changes, claims follow-up, and underwriting coordination, while enjoying a collaborative, energetic team environment, flexible schedule, and opportunities for advancement.