Account Associate - State Farm Agent Team Member

Robert Garner - State Farm Agent; Massillon (OH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Paid time off

401(k)

Bonus

Flexible schedule

Training & development

Competitive salary

Opportunity for advancement

Job summary

Robert Garner - State Farm Agent is seeking an Account Associate to support daily office operations and drive customer success. You will maintain client records, assist with policy changes, and handle claims while coordinating with underwriters to issue policies efficiently.

This role emphasizes strong service, organization, and communication within a team-driven environment. As part of the team, you will engage customers with relevant products and services, aiming to grow the office and improve

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ROLE DESCRIPTION:

As an Account Associate for Robert Garner - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.