Account Associate — Flexible Schedule, Insurance & Growth

Robin Lonas - State Farm Agent; Juneau (AK); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Hiring Bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

Robin Lonas - State Farm Agent is seeking an Account Associate to support daily operations and customers’ success. You will grow our agency through meaningful customer relations and by acting as the liaison between client needs and our departments.

You will manage accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance. This role offers a hiring bonus, health insurance, 401(k) and a flexible schedule to promote work-life balance and

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Communication skills

Job description

Robin Lonas - State Farm Agent is seeking an Account Associate to support daily operations and customers’ success. You will grow our agency through meaningful customer relations and by acting as the liaison between client needs and our departments.

You will manage accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance. This role offers a hiring bonus, health insurance, 401(k) and a flexible schedule to promote work-life balance and