Account Growth Specialist - Outbound Sales (Uncapped)

Infinity; Madison (WI); On-site; USD 19,000 - 28,000; Full time

Job summary

Infinity is seeking an Outbound Sales Representative to expand customer relationships by contacting current account holders and promoting enhanced service packages. The role emphasizes performance-driven earnings, a fast-paced environment, and opportunities for growth.

You will engage customers, present solutions, and close opportunities while delivering exceptional service. A base pay of $17/hour accompanies commissions and same-day pay options through PayActiv.

Qualifications

• Minimum 6 months of sales experience in call center, sales, marketing, telecommunications, wireless, internet, service plans.
• Strong communication and active listening skills.
• Coachable and open to continuous feedback and development.
• Resilient and able to navigate rejection with professionalism.
• Proficient multitasking across multiple systems.
• Passion for delivering exceptional customer experiences with energy and excellence.

Responsibilities

• Conduct outbound calls using a provided lead list to engage current customers.
• Identify coverage gaps and present additional products through cross-selling and upselling strategies.
• Clearly communicate product details, including terms and conditions, to ensure customer understanding.
• Execute call strategies with a focus on active listening and customer-centric selling.
• Maximize conversion opportunities by aligning solutions with customer needs.
• Maintain professionalism through strong communication and clear enunciation.
• Embrace coaching and feedback to continuously improve performance.
• Consistently meet and exceed program KPIs and performance expectations.
• Demonstrate reliability through strong attendance and accountability.
• Support additional tasks and initiatives as needed.

Skills

Sales experience

Communication

Active listening

Coachable

Resilience

Multitasking

Goal oriented

Education

High School Diploma or equivalent

Technical assessment is required

Job description

Infinity is seeking an Outbound Sales Representative to expand customer relationships by contacting current account holders and promoting enhanced service packages. The role emphasizes performance-driven earnings, a fast-paced environment, and opportunities for growth.

You will engage customers, present solutions, and close opportunities while delivering exceptional service. A base pay of $17/hour accompanies commissions and same-day pay options through PayActiv.