Account Growth & Service Lead (Weekly Pay)

Rent-A-Center; Hickory (NC); Hybrid; USD 21,000 - 22,000; Full time

Job summary

Rent-A-Center in Hickory, NC is looking for an Account Manager to oversee rental accounts, deliver outstanding customer service, drive performance, complete deliveries and pickups, and support sales growth while upholding RAC’s mission and values.

The role is full-time and on-site, requires a high school diploma or equivalent, at least 18 years old, and a valid driver’s license with a clean driving record. Employers offer weekly pay, benefits, and ongoing opportunities for advancement.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver's license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines

Skills

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center in Hickory, NC is looking for an Account Manager to oversee rental accounts, deliver outstanding customer service, drive performance, complete deliveries and pickups, and support sales growth while upholding RAC’s mission and values.

The role is full-time and on-site, requires a high school diploma or equivalent, at least 18 years old, and a valid driver’s license with a clean driving record. Employers offer weekly pay, benefits, and ongoing opportunities for advancement.