Account Growth Manager (Remote, Phoenix)

Blacksmith Agency LLC; Phoenix (AZ); Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Remote (USA or Canada)

Base + commission (50/50 split)

Job summary

Blacksmith Agency is a remote digital agency delivering paid media, SEO, CRO and web work for marketing-led brands. As Account Growth Manager you own an established book of recurring clients, focusing on retention, renewals, and strategic expansions.

You will partner with strategists and the delivery team to ensure one clear voice to clients. You will carry a seven-figure quota across retention and upsells, with a base salary plus commission.

Qualifications

• Experience managing agency client relationships and renewals.
• Track record of upselling and growing client spend.

Responsibilities

• Retain clients across your book and manage renewals.
• Identify and close upsells and expansions within each account.
• Maintain a seven-figure annual quota across retention and upsells.
• Coordinate with strategists and delivery teams to present a single voice to clients.

Skills

Account management

Quota management

Clear communication

Job description

About The Role

Blacksmith Agency is a remote digital agency running paid media, SEO, CRO and web for marketing-led brands. As Account Growth Manager you own an established book of recurring agency clients. Our sales team wins new clients; you keep them and grow them.

Blacksmith Agency

• Account Management
• Full time
• Remote (USA or Canada)

What You Will Own

• Retention across your book: the relationship, the renewal and the early warning when an account is drifting.
• Upsells and expansion: finding the next project inside each client and selling it.
• A seven-figure annual quota across retention and upsells.
• Working with the strategists and delivery team who run the work, so the client hears one clear voice.

What You Need

• Agency account management experience. Marketing, digital, creative or advertising agency. This is a must.
• A record of keeping clients and selling them more work, with numbers you can walk us through.
• Comfort carrying a quota.
• Clear, calm communication with senior client stakeholders.

Base plus commission, split 50/50.