Customer Relations & Insurance Solutions Specialist

Justin Knabe - State Farm Agent; Centerville (MN); On-site; USD 42,000 - 68,000; Full time

Job summary

Justin Knabe - State Farm Agent in Minnesota is seeking an Account Representative to support daily operations and strengthen customer relationships. You will act as a liaison between customers and agency departments while proactively marketing relevant products and services.

The role emphasizes developing leads, scheduling appointments, and providing prompt, friendly service to meet customers' needs and ensure satisfaction. This is a full-time, in-office position with growth opportunities.

Qualifications

• Experience in sales preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relations

Communication skills

Customer service

Anticipate customer needs

Education

Property & Casualty license

Job description

Justin Knabe - State Farm Agent in Minnesota is seeking an Account Representative to support daily operations and strengthen customer relationships. You will act as a liaison between customers and agency departments while proactively marketing relevant products and services.

The role emphasizes developing leads, scheduling appointments, and providing prompt, friendly service to meet customers' needs and ensure satisfaction. This is a full-time, in-office position with growth opportunities.