Account Executive, Virtual Sales

Shaker Recruitment Marketing; Oak Park (IL); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Shaker Recruitment Marketing in Oak Park, IL, seeks an Account Executive to manage daily client service and drive solutions across campaigns. You’ll listen to client needs, coordinate with internal teams, and ensure accurate billing and reporting while maintaining a high level of client satisfaction.

This role supports Sales, Project Management and requires scheduling in-office days Tuesdays and Wednesdays as part of a hybrid work model.

Qualifications

• Daily management of existing clients, listening to needs and delivering solutions.
• Strong written and verbal communication with clients and internal teams.
• Coordinate with multiple departments to ensure on-time deliverables.
• Create orders and manage final billing with attention to detail and accuracy.
• Proficient with FileMaker, MS Office Suite, Excel and LinkedIn.

Responsibilities

• Manage client projects and maintain logs.
• Act as liaison between client management and internal departments.
• Juggle multiple projects and ensure timely delivery.
• Meet in-office days Tuesdays and Wednesdays as required.
• Maintain strong client interaction skills in person and via phone.
• Support campaign planning and data organization using MS Office/LinkedIn.

Skills

Client management

Communication

Multitasking

Time management

Microsoft Office

Tools

FileMaker

Microsoft Office

Excel

LinkedIn

Job description

In this role, you’ll help us transform companies by connecting them to the right solutions for their most complex talent needs. Focused on helping organizations enhance their recruitment and retention results, you’ll collaborate with co-workers, partners, and clients to make it happen. Within our tight-knit community, you’ll see the future you create and enjoy the team support to learn, grow, and thrive. The Account Executive role has responsibility for daily client service, support and satisfaction while continuously learning our business and refining their skills.

Client Service

Perform daily management of existing clients which includes listening to their needs and delivering solutions. This requires heavy phone, email and online meeting time so you’ve got to love connecting with clients as well as with the media.

Ability to listen well and communicate articulately in a professional mannerwritten, telephone and in-person

Serve as client’s internal Shaker advocate, interacting with Shaker departments to coordinate all deliverable seamlessly

organizing data for Client Management review and discussion

Create orders and manage through to final billing, ensuring a high level of detail and accuracy

Manage passwords and reporting for client contracts and ensuring reports are pulled in a timely and detailed fashion as expected by the client

Sales

Effectively and efficiently scopeand closeprojects and campaigns

Generateclient growth opportunities

Programmatic, SEM/PPC/Sponsored Content, Social Media and Creative Services (EVP/Branding, campaign development, premium items and support materials, brochures), Interactive Services (Websites, landing pages, digital assets and more), technology solutions (ATS, CRM, Sourcing, and others) to help manage client initiatives within each core category

Manage workflow and activity across all team members

Execute media plans, coordinating all assets (creative) and media agreements/orders

Track media performance against plan to ensure timely reporting and strategy changes that may be required

Project Management

Maintain client project logs

Act as liaison between client management and relevant departments to ensure objectives and timelines are met

Juggle multiple projects and clients simultaneously, ensuring accurate and timely delivery

Ability to meet our hybrid work requirements by working from the office on required in-office days, Tuesdays and Wednesdays.

Excellent communication/client-interaction skills both in person and via phone/electronic media

Demonstrated proficiency in FileMaker, MS Office Suite (Word, PPT, Teams), Excel and LinkedIn

Ability to perform research and campaign planning

Within a culture defined by energy, fun, and talent, our team enjoys competitive pay, health and financial benefits, and the opportunity to work among innovative, friendly colleagues.

Shaker Recruitment Marketing is a family-owned recruitment advertising and marketing communications agency that has exceeded the expectations of clients since 1951. Strategically responding to change, we have created a legacy of success through excellence in creativity, service, relationship-building, employee/client retention, and agility. We offer best-in-class solutions for employer branding, media planning and buying, career site design and development, social media recommendations, and mobile solutions.