Account Executive

shakerrecruitmentmarketing1; Oak Park (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

Financial benefits

Friendly team

Job summary

Shaker Recruitment Marketing is seeking an Account Executive to manage daily client services, build strong relationships with clients and vendors, and prepare media recommendations. You will interact across departments to coordinate deliverables and ensure timely delivery.

The role emphasizes sales, project management, and strategic client engagement, with a hybrid work model requiring in-office days on Tuesdays and Wednesdays.

Qualifications

• BA and relevant experience, ideally 1-3 years.
• Hybrid work requires in-office days on Tuesdays and Wednesdays.
• Background in advertising, marketing, HR/talent acquisition.
• Agency experience preferred; recruitment-related a strong plus.
• Excellent communication and client-interaction skills.
• Excellent attention to detail, strong organizational skills, and follow-through.
• Knowledge of current talent-industry marketing trends/best practices.
• Proficiency in FileMaker, MS Office Suite (Word, PPT, Teams), Excel and LinkedIn.
• Ability to perform research and campaign planning.
• Strong capacity and desire to grow, develop, and engage with clients.
• Exceptional critical thinking and problem-solving skills.

Responsibilities

• Manage daily client service, support and satisfaction.
• Build and maintain relationships with clients and vendors.
• Prepare proposals and media recommendations; gather options and pricing.
• Process orders and ensure timely approvals and billing.
• Develop client-specific strategies to meet client needs/expectations.
• Sell Shaker services and close projects.
• Coordinate cross-department delivery and manage multiple projects.
• Attend agency media/vendor presentations and track performance.

Skills

Client service

Communication

Time management

Attention to detail

Campaign planning

Research skills

Critical thinking

Problem solving

Growth mindset

LinkedIn

Education

BA

Tools

FileMaker

MS Office

Excel

LinkedIn

PowerPoint

Teams

Job description

Account Executive

Location: Oak Park, IL, us

Company Description

At Shaker, we believe people can do impactful things. Especially our people. In this role, you’ll help us transform companies by connecting them to the right solutions for their most complex talent needs. Focused on helping organizations enhance their recruitment and retention results, you’ll collaborate with co-workers, partners, and clients to make it happen. Within our tight-knit community, you’ll see the future you create and enjoy the team support to learn, grow, and thrive. What could be more powerful than that? Connect to the Power of People, with Shaker.

Job Description

The Account Executive role has responsibility for daily client service, support and satisfaction while continuously learning our business and refining their skills.The goal is to develop and expand the knowledge base and prepare for a more progressive role within the client team. They may be required to interact directly with Coordinator, Specialist or Generalist level client contacts on a regular basis.

Client Service

• Perform daily management of existingclientswhich includes listening to their needs and delivering solutions. This requires heavy phone,emailand online meetingtimesoyou’vegot to love connecting with clients as well as with the media.
• Build andmaintainstrong relationships – internally, with the media/vendors and especially with your clients.
• Ability to listen well and communicate articulately in a professional mannerwritten, telephone and in-person
• Able to build andmaintainstrong relationships (internally and withclients)
• Understand assigned client dynamics and requirements
• Serve as client’s internal Shaker advocate, interacting with Shaker departments to coordinate all deliverable seamlessly
• Prepare proposals and media recommendations as directed: conducting media research; talking to vendors; gathering options and pricing; organizing data for Client Management review and discussion
• Prepare,processand fully execute all order types
• Ensure client approvals are received prior to deadline
• Create orders and manage through to final billing, ensuringa high levelof detail and accuracy
• Submit relevant forms for all internal requests, providingaccurateand comprehensive scope detailsrequiredto receive the best possible client deliverable
• Follow-up with departments to ensure requested deadlines are met
• Assistin the preparation of presentations to clients as requested
• Manage passwords and reporting for client contracts and ensuring reports are pulled ina timelyand detailed fashion as expected by the client

Sales

• Become skilled at selling Shaker services
• Effectively and efficiently scopeand closeprojects and campaigns
• Developclient-specific strategies to meet client needs/expectations
• Generateclient growth opportunities
• Gain proficiency with: Programmatic, SEM/PPC/Sponsored Content,Social Mediaand Creative Services (EVP/Branding, campaign development, premium items and support materials, brochures), Interactive Services (Websites, landing pages, digital assets and more), technology solutions (ATS, CRM, Sourcing, and others) to help manage client initiatives within each core category
• Build credibilityand trust withclients and co-workers across all departments
• Manage workflow and activity across all team members
• Media & Vendor Relations
• Attend all agency media/vendor presentations
• Engage with media/vendors to understand product suites suited for specific client goals andobjectives
• Prepare media recommendations and plans based on client scope (hiringobjectives, geography, budgets and more)
• Present and review recommendations and alter as needed to achieve goals
• Execute media plans, coordinating all assets (creative) and media agreements/orders
• Track media performance against plan to ensuretimelyreporting and strategy changes that may berequired

Project Management

• Maintain client project logs
• Act as liaison between client management and relevant departments to ensureobjectivesand timelines are met
• Juggle multiple projects and clients simultaneously, ensuringaccurateandtimelydelivery

Qualifications

• BA and relevant experience,ideally 1-3 years
• Ability to meet our hybrid work requirements by working from the office on required in-office days, Tuesdays and Wednesdays.
• Background in advertising, marketing, HR/talent acquisition
• Agency experience preferred; recruitment-related a strong plus
• Excellent communication/client-interaction skills both in person and via phone/electronic media
• Excellent attention to detail, strong organizational skills, and exceptional follow-through
• Knowledge of current talent-industry marketing and advertising trends/best practices
• Demonstratedproficiencyin FileMaker, MS Office Suite (Word, PPT, Teams), Excel andLinkedIn
• Ability to perform research and campaign planning
• Strong capacity and desire to grow, develop, and engage with clients
• Exceptional critical thinking and problem-solving skills

Additional Information

Rewards and Career Advantages
Within a culture defined by energy, fun, and talent, our team enjoys competitive pay, health and financial benefits, and the opportunity to work among innovative, friendly colleagues. About Us Shaker Recruitment Marketing is a family-owned recruitment advertising and marketing communications agency that has exceeded the expectations of clients since 1951. Strategically responding to change, we have created a legacy of success through excellence in creativity, service, relationship-building, employee/client retention, and agility. We offer best-in-class solutions for employer branding, media planning and buying, career site design and development, social media recommendations, and mobile solutions.