Account Executive - South East

NiCE; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

NiCE is seeking an Account Executive for Public Safety / 911 in the South East region. The role covers Mississippi, Alabama, Georgia, and Tennessee, with travel ~50% as you drive net-new business and pipeline growth within 911 Emergency Communications Centers and related Public Safety agencies.

You will own the full sales cycle, partner with teams, and position NiCE’s Public Safety solutions to win complex public-sector opportunities across the territory.

Qualifications

• Proven ability to drive net-new business and revenue growth.
• Strong understanding of Public Safety workflows and 911 processes.
• Experience managing complex public-sector sales cycles.

Responsibilities

• Build and execute a strategic territory plan to drive meeting creation, pipeline growth, and revenue.
• Conduct outbound prospecting and account-based outreach to generate first meetings and new opportunities.
• Manage the full sales cycle, including discovery, solution positioning, procurement navigation, and deal close.
• Deliver accurate weekly reporting on activity, pipeline creation, and forecasting.
• Achieve quarterly and annual pipeline and revenue targets.
• Develop relationships with 911 directors, procurement teams, IT leadership, and executive stakeholders.
• Interview and engage multiple user groups within Public Safety agencies to understand workflows and challenges.
• Maintain and grow existing customer relationships to maximize long-term revenue.

Skills

Territory management

Sales prospecting

Full sales cycle

Public Safety domain

Stakeholder engagement

Job description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Account Executive – Public Safety / 911 - South East

Territory: Mississippi, Alabama, Georgia, Tennessee

Travel: ~50%

So, what’s the role all about?

This role is responsible for driving net-new business, pipeline growth, and revenue within 911 Emergency Communications Centers and broader Public Safety agencies across a seven-state territory. The Account Executive will own the full sales cycle while acting as a trusted, consultative partner—positioning NiCE’s Public Safety solution portfolio through direct selling, partner collaboration, and solution expertise.

Success in this role requires balancing high-activity territory execution with deep understanding of Public Safety workflows, including 911 and Criminal Justice digital evidence processes, to win complex public-sector opportunities.

Key Responsibilities

Sales & Territory Execution

• Build and execute a strategic territory plan to drive meeting creation, pipeline growth, and revenue.
• Conduct consistent outbound prospecting and account-based outreach to generate first meetings and new opportunities.
• Manage the full sales cycle, including discovery, solution positioning, procurement navigation, and deal close.
• Deliver accurate weekly reporting on activity, pipeline creation, and forecasting.
• Achieve quarterly and annual pipeline and revenue targets.

Public Safety & Customer Engagement

• Develop strong relationships with 911 directors, supervisors, procurement teams, IT leadership, and executive stakeholders.
• Interview and engage multiple user groups within Public Safety agencies to understand operational workflows and challenges.
• Maintain and grow existing customer relationships to maximize long-term revenue