Account Executive, SMB

Zapier; San Francisco (CA); Remote; USD 70,000 - 120,000; Full time

Job summary

Zapier, a remote-first tech company, seeks an experienced Account Executive to enhance its sales team. The role focuses on selling Zapier's Automation platform to diverse businesses, requiring a blend of sales experience and technical acumen. Ideal candidates possess strong SaaS sales success and the ability to connect across multiple stakeholders.

Benefits

Flexible work hours

Remote work options

Diversity and inclusion initiatives

Career development opportunities

Non-standard application process for inclusivity

Qualifications

• 2+ years of quota-carrying sales experience in SMB and mid-market.
• Proven track record of closing software deals over $50K.
• Strong understanding of the importance of integrations in tech ecosystems.

Responsibilities

• Drive revenue owning the entire sales cycle.
• Understand customer needs and navigate complex sales.
• Collaborate with cross-functional teams for strategic customer plans.

Skills

Sales skills

Understanding of APIs

Communication skills

Technical knowledge of automation

Ability to build relationships

Curiosity about AI

Job description

About Zapier

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Posted: 5/8/2025

Location: Americas

Hi there!

We’re looking for an experienced Account Executive to join our growing Sales team. In this role, you’ll join the Core sales team and be responsible for selling Zapier’s Automation platform offerings to customers across the globe. A successful Account Executive has demonstrated success selling outbound to companies with under 250 employees and inbound to companies with 250+ employees. They can build a pipeline through both inbound and outbound channels, can successfully sell to both executive buyers of Zapier and technical end users of the product, work collaboratively with cross-functional teams (Product Marketing, Engineering, Demand Generation, RevOps, etc), and take ownership for the outcomes of the program.

If you want to advance your career at a fast-growing, profitable, impact-driven company, read

• Our Commitment to Applicants

• Culture and Values at Zapier

• Zapier Guide to Remote Work

• Zapier Code of Conduct

• Diversity and Inclusivity at Zapier

About You

• You have 2+ years of demonstrated quota-carrying success in selling horizontal SaaS solutions to multi-stakeholder or technical organizations at the SMB and mid-market level, with a strong focus on automation, integrations, and enhancing tech stack efficiency.

• Proven track record of success in closing SMB and Mid-Market software deals over $50K, and meeting or exceeding your sales quota

• Strong understanding of APIs, integrations, and tools like Zapier, with the ability to explain their importance in modern tech ecosystems.

• You're naturally curious about AI and regularly experiment with different AI tools to drive efficiency in your day-to-day work or personal life.

• Demonstrated ability to discuss IT concerns, including security, scalability, compliance, and performance, in a credible and knowledgeable manner.

• Excellent communication skills both with customers and within an organization

• Ability to develop and navigate senior-level relationships quickly and effectively

• You thrive in a state of ambiguity and are motivated by strong personal drive

• You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

Things You’ll Do

• Drive revenue for Zapier, owning the entire sales cycle through close

• Deeply understand your customers to uncover customer needs and pain points

• Navigate complex multi-party sales and win trust through consultative sales conversations with executives

• Collaborate and work with Solutions Engineering, Customer Success Managers, Leadership, etc. to build strategic adoption plans for customers

• Own sales activity and monthly revenue forecasting in Hubspot

• Provide recommendations to our product teams to help influence our Enterprise roadmap

How to Apply

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact [e-mail].

Application Deadline:

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check outthis resource for a list of countries where we currently cannot have Zapiens permanently working.