Account Executive, SMB

PDQ Deploy; Utah; Remote; USD 70,000 - 100,000; Full time

Job summary

PDQ Deploy is seeking an experienced Account Executive to manage customer relationships and sales lifecycle. This remote position focuses on nurturing leads and understanding customer needs to facilitate B2B sales in the SaaS sector. We offer a supportive work environment centered on personal and professional growth, along with competitive benefits including a 4-day work week and full medical coverage.

Benefits

4-Day Work Week

100% Premium Coverage for medical, dental, and vision

Equity Participation

Flexible Paid Time Off Policy

Health Savings Account and wellness incentives

Qualifications

• 2+ years as an Account Executive or Senior Sales Development Representative in B2B SaaS.
• Proven history of consistent quota attainment.
• Familiarity with IT or IT Security industry is a plus.

Responsibilities

• Nurture leads through outreach to deal close.
• Conduct detailed discovery to address customer pain points.
• Build relationships with resellers and manage their leads.

Skills

Sales Development

Customer Relationship Management

Team Collaboration

Problem Solving

Education

Bachelor's Degree

Tools

Salesforce

Job description

About PDQ

PDQ, founded in Salt Lake City, UT, USA, makes device management simple, secure, andPrettyDamnQuick through our products Deploy, Inventory, Connect, Detect, SimpleMDM and SmartDeploy. IT teams use our products to reduce complexity, improve efficiency, and enhance control in their unique environments. We are backed by TA Associates and Berkshire Partners, top-tier global private equity firms.

PDQ's Core Values: Honesty, Ownership, Collaboration and Improvement

Job Description:

Before you apply, please note:

• This is a remote role open to candidates located in eastern standard time zone and residing in one of PDQ’s open states: CT, FL, GA, IN, KY, MD, MI, NC, NH, TN, VA.

In this role, you will work with new customers who are purchasing a PDQ product for the first time, as well as cross-selling our remote desktop product (and potentially others) to our existing customer base, primarily within our SMB customer segment. You will be responsible for the end-to-end customer pre-sales lifecycle, from detailed discovery through deal close. We are seeking candidates with prior experience as an Account Executive/Manager or Senior Sales Development Representative, with the ability to identify and manage high-potential business opportunities, are proactive and collaborative, display meticulous pipeline hygiene, and are accustomed to a team-selling environment to best serve the needs of our prospective customers.

What you'll be doing:

• Nurture leads through initial outreach to deal close, prospect potential new business and manage reseller relationships and the leads they bring to the table.
• Perform detailed discovery that helps to uncover the primary pain points a prospect is experiencing, build relationships with key stakeholders, and gain an understanding of the right products & features to help the prospect solve their problems.
• Build lasting relationships with resellers such that they have a great understanding of our products and the pain points they solve and they continue to bring us more potential customers.
• Understand the needs and motivations of all members of the buying committee to target messaging, build business cases, and drive towards a purchase.
• Leverage deep product knowledge and discovery information to perform a targeted demo that shows how the prospective customer how they can solve their problems with our products.
• Partner with Sales Engineering team to drive product adoption / proof of concept throughout the sales process and to speed up time to value.
• Provide proactive support and follow up to customers and prospects while maintaining accurate and up-to-date records in our CRM (we use Saleforce!).
• Become an expert in the features, benefits and application of PDQ's suite of products and look for opportunities to cross-sell.

We're looking for people who have:

• Bachelor's Degree or an acceptable level of industry achievement (self-learners are welcomed!)
• 2+ years of experience as an Account Executive or Senior Sales Development Representative in B2B SaaS
• Proven history of consistent quota attainment
• Familiarity with Salesforce or similar CRM
• Previous experience working within an IT or IT Security related industry—our customers are IT professionals.

Who you are:

• Ownership: You take responsibility for projects, drive results, and deliver on commitments. You surface learnings, obstacles, and seek out support from cross-functional team members and your leadership
• Honesty: You demonstrate integrity, transparency, and ethical behavior in all interactions
• Collaboration: You work effectively with cross-functional teams and foster a culture of teamwork
• Improvement: You continuously seek opportunities for growth, innovation, and personal development
• Detail-oriented, organized and a good team player
• Independent, highly motivated, and solution-driven mentality to all activities
• Excellent interpersonal skillset, particularly with the ability to build authentic business relationships
• Ability to proactively problem-solve as customer liaison across technical and commercial obstacles
• Strong attention to detail, goal-oriented, and the ability to meet tight deadlines
• Proven track record of learning new SaaS products and having ability to demo them at a high level and bring in additional technical resources for deeper technical requirements

PDQ offers all of the great perks and benefits you'd expect from working at a very cool tech company, and even some you might not expect, including:

• 4-Day Work Week
• Managers who champion professional development
• 100% Premium Coverage for medical, dental and vision for you and your dependents
• 100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance
• Equity
• Company Match of the first 6% of your employee deferrals
• Flexible Paid Time Off Policy that treats you like the adult that you are
• Health Savings Account (HSA) and wellness incentives
• Quarterly Company Values Award (team member nominated)

PDQ is proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. If you would like to request reasonable accommodation for a medical condition or disability during any part of the application process, please contact [e-mail].

The majority of PDQ's full-time roles do not qualify for sponsorship of employment visas such as the H-1B visa. This applies to scenarios where a candidate might possess temporary work authorization during their schooling or after graduation (e.g., CPT, OPT), but would require H-1B visa sponsorship within a few years of employment to retain eligibility for employment.