Account Executive - Retirement 401 (k) Services (remote)

Paychex; Seattle (WA); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company is looking for an Account Executive specializing in Retirement 401(k) Services. This remote position involves delivering top-tier client service, onboarding new clients, and conducting training sessions on various services. Join a supportive environment that prioritizes client satisfaction and offers opportunities for career advancement.

Benefits

Comprehensive benefits package including health, dental, and retirement plans

Flexible work arrangements

Opportunity for career advancement

Qualifications

• Minimum of 2 years of experience in a customer service or client-facing role.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Provide exceptional customer service and support to clients and their employees.
• Assist in the onboarding of new clients and ensure a smooth transition process.
• Conduct training sessions and presentations for clients on various services.

Skills

Communication

Interpersonal Skills

Detail-oriented

Organizational Skills

Tools

Microsoft Office Suite

Job description

Account Executive - Retirement 401 (k) Services (remote)

Employer Industry: Human Resources and Payroll Services

Why consider this job opportunity:
- Salary up to $(amount)
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and member experience
- Comprehensive benefits package including health, dental, and retirement plans
- Flexible work arrangements available

What to Expect (Job Responsibilities):
- Provide exceptional customer service and support to clients and their employees
- Assist in the onboarding of new clients and ensure a smooth transition process
- Conduct training sessions and presentations for clients on various services and products
- Maintain accurate records and documentation of client interactions and transactions
- Collaborate with internal teams to resolve client issues and enhance service delivery

What is Required (Qualifications):
- Minimum of 2 years of experience in a customer service or client-facing role
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
- Ability to manage multiple tasks and prioritize effectively
- Detail-oriented with strong organizational skills

How to Stand Out (Preferred Qualifications):
- Experience in the human resources or payroll services industry
- Familiarity with HR software and payroll systems
- Proven track record of exceeding client expectations
- Certification in customer service or related field

#HumanResources #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

About the company

Paychex, Inc. is an American provider of human resource, payroll, and benefits outsourcing services for small- to medium-sized businesses.

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