Account Executive-MSP-Cybersecurity

Talent Harbor; Baltimore (MD); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Two weeks vacation

Personal/sick leave

Group health insurance

Flexible Health Spending Account

Dental and Vision Insurance

Voluntary Life/Disability Insurance

Commuter benefits

Job summary

Talent Harbor, MSP based in the Baltimore area, seeks a senior sales professional to own the full sales cycle—from prospecting to onboarding. You’ll build a book of business via networking, referrals, and strategic outreach, engaging C‑level executives across healthcare, education, and other verticals.

This remote/hybrid role requires 5+ years in MSP or subscription IT services, strong negotiation and presentation skills, and up to 25% travel in the Mid‑Atlantic.

Qualifications

• 5+ years MSP/VoIP or subscription-based IT services experience, healthcare/education preferred.
• Proven ability to build a book of business via outbound sales and referrals.
• Strong prospecting, networking, and social selling skills.
• Experience calling on C-level executives (CIO, CFO, CEO, IT Directors).
• Excellent negotiation, presentation, and written/verbal communication.

Responsibilities

• Manage full sales cycle: prospecting, discovery, proposal, closing, and onboarding.
• Develop a book of business through networking, referrals, cold outreach, and strategic prospecting.
• Build relationships with executives across healthcare, education, and other verticals.
• Conduct pre-qualifying discussions to identify needs, budget, timing (BANT).
• Create client-focused proposals reflecting discovery insights.
• Collaborate with marketing to follow up on inbound leads and optimize campaigns.
• Maintain CRM records of opportunities, activities, and forecasts.

Skills

MSP sales experience

VoIP/IT services

LinkedIn/social selling

C-level engagement

Negotiation & presentations

Hunter mentality

Travel readiness

HubSpot/CRM

Education

Bachelor's degree preferred

Tools

HubSpot CRM

Job description

ABOUT THE COMPANY:

A privately held Managed Services Provider (MSP) and Infrastructure IT company founded in 2007 and headquartered in the Mid-Atlantic region. For over 18 years, this organization has partnered with businesses to deliver secure, reliable, and innovative IT solutions.

The company began with a focus on healthcare, providing HIPAA-compliant managed technology services, and has since expanded into education, professional services, construction, retail, hospitality, and other industries.

By offering a holistic approach including IT infrastructure, communications, managed or co-managed services, cybersecurity, and disaster recovery .

The company helps businesses safeguard critical data, streamline operations, and scale with confidence. With a strong presence across Delaware, Philadelphia, Baltimore, and Northern Maryland, it is recognized for its innovation, client-first approach, and excellence in customer service.

ESSENTIAL JOB FUNCTIONS

• Manage the full sales cycle from prospecting, discovery, proposal development, and closing through onboarding.
• Develop a book of business through networking, referrals, cold outreach, and strategic prospecting.
• Build meaningful relationships with C-level executives and decision-makers across healthcare, education, and other core verticals.
• Conduct pre-qualifying discussions with prospects to identify needs, decision-making criteria, budget, and timing (BANT framework).
• Create and deliver client-focused proposals and quotes that reflect a strong discovery process.
• Collaborate with marketing to follow up on inbound leads and optimize campaigns.
• Maintain accurate records of all opportunities, activities, and forecasts in the CRM (HubSpot).
• Meet and exceed monthly, quarterly, and annual KPIs, including calls, meetings, proposals, and closed deals.
• Contribute to weekly sales team meetings by reporting activity metrics and pipeline status.
• Execute a structured 30/60/90-day plan and develop a long-term annual sales plan.

REQUIREMENTS

Education:

• Bachelor’s degree preferred but not required.

Experience:

• 5+ years of experience in MSP, VoIP, or subscription-based IT services (healthcare and education verticals preferred).
• Proven track record of building a book of business through outbound sales and referrals.
• Strong ability to prospect, network, and leverage LinkedIn/social selling.
• Demonstrated success calling on C-level executives (CIO, CFO, CEO, IT Directors).
• Excellent negotiation, presentation, and communication skills (written and verbal).
• Hunter mentality—driven, money-motivated, and results-oriented.
• Team-oriented mindset with ability to work independently.
• Comfortable working in a fast-paced, competitive environment with minimal micromanagement.
• Ability to travel up to 25% across the Mid-Atlantic region.

SALARY RANGE

• Base Salary range: $75K -95K
• Commission: Uncapped, with $100,000 at target
• On-Target Earnings (OTE): $195,000+ (higher earnings possible with overachievement)

WORKING CONDITIONS

• Remote/Hybrid role, ideally based in Baltimore, Philadelphia, or the Mid-Atlantic region.
• Flexible work schedule with autonomy to manage daily activities.
• Travel up to 25% for client meetings, networking events, and business development activities.

BENEFITS

• Two weeks of paid vacation
• One week of personal/sick leave
• Group health insurance (50% employer contribution)
• Flexible Health Spending Account
• Dental and Vision Insurance
• Voluntary Life, Accident & Disability Insurance
• Commuter benefits
• Strong culture of employee recognition and community engagement