Account Executive, Mid-Market

United States Digital Space LLC; Austin (TX); Hybrid; USD 80,000 - 120,000; Full time

Job summary

the company’s Mid-Market Account Executive will own the complete sales process from start to finish, collaborating with Sales leadership and Sales Engineers to nurture medium-sized opportunities into active clients. You’ll help businesses solve complex communications problems across our AI-powered platform.

The role is hybrid and reports to a Mid-Market Regional Vice President, offering growth in a fast-moving environment that blends human and agentic AI capabilities to transform customer

Qualifications

• 3-5 years of sales experience in a fast-changing SaaS environment.
• Experience in managing & closing strategic deal cycles with multiple stakeholders.
• Familiarity with UCaaS and/or CCaaS is a plus.

Responsibilities

• Own the entire sales process, from leads to a closed deal.
• Build and execute strategic prospecting campaigns to source opportunities.
• Manage complex transactions with multiple internal and external stakeholders.

Skills

Sales experience

SaaS expertise

Job description

About the company

the company is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.

Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, the company was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved.

Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust the company. the company is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile.

Being a Dialer

At the company, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role

As an Account Executive, Mid-Market, you’ll own the complete sales process from start to finish. You’ll work closely with Sales leadership and Sales Engineers to develop a medium-sized business prospect into an active the company client. In addition, you’ll help businesses solve complex communications problems felt by everyone around the world. Every business benefits from the company.

the company’s Mid-Market sales team plays an essential role in achieving corporate business objectives. This team collaborates closely with SDRs, Channel Partners, Sales Engineers, Sales leadership, and their peers to constantly improve the efficiency and effectiveness of the full sales process.

the company’s Account Executive, Mid-Market, will solve tangible client challenges by redefining their definition of what’s possible through the implementation of the company Talk, Contact Center, and/or Sell. In this role, you’ll combine acquiring new customers and uncovering market opportunities to get the market talking about the company!

This position is hybrid and reports to a Mid-Market Regional Vice President.

What you’ll do

• Own the entire sales process, including converting leads into a workable pipeline.
• Build strategic prospecting campaigns and sequencing to source your own opportunities.
• Manage and close complex transactions involving multiple internal and external stakeholders.
• Own your key deal reviews, forecasts, and professional career roadmap.

Skills you’ll bring

• 3-5 years of sales experience in an ever-changing environment.
• Experience in managing & closing strategic deal cycles that include multiple business units and stakeholders.
• Preferred expertise in SaaS (including UCaaS and/or CCaaS).

Why Join the company

• Work at the center of the AI transformation in business communications
• Build and ship agentic AI products that are redefining how companies operate
• Join a team where AI amplifies every employee’s impact
• Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. the company offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a