Agentic Transformation Advisor

United States Digital Space LLC; Austin (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

United States Digital Space LLC in Austin, TX is seeking an Agentic Transformation Advisor to accelerate adoption of our agentic products across new and recently closed customers.

You will work with frontline Account Executives and cross-functional partners to qualify, position, and close opportunities, while coaching the field and surfacing insights to product and engineering.

Qualifications

• Proven track record in quota-driven AI CX sales.
• Strong discovery, storytelling, and closing skills.
• Ability to translate product value to customer outcomes.
• Cross-functional collaboration with Sales, Product Marketing, Product, and Engineering.
• Comfort in a fast-moving, iterative environment.

Responsibilities

• Own the overlay motion for agentic products across opportunities.
• Partner with Account Executives to qualify opportunities and close.
• Lead strategic conversations to position product value against customer pain points.
• Deliver pitches, storytelling, and handle objections tailored to customer needs.
• Coach the sales team on best practices and strategies to improve win rates.
• Identify whitespace opportunities and drive pipeline for agentic products.
• Provide regular reporting on pipeline health, revenue attainment, wins, losses, and trends.
• Translate field insights into actionable feedback for Sales, Product Marketing, Product, and Engineering leaders.
• Analyze product adoption, pipeline, and performance to identify risks and growth opportunities.
• Recommend operational improvements to increase revenue performance and strengthen go-to-market execution.

Skills

Quota-carrying sales

AI solutions

Customer Experience

Storytelling

Job description

**About the company**the company is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.

Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, the company was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved.

Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust the company. the company is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile.

Being a Dialer

At the company, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

**Your Role**As an Agentic Transformation Advisor, you’ll own the strategy and execution that accelerates the adoption of the company’s agentic products across new and recently closed customers. You’ll work closely with frontline Account Executives and cross-functional partners to identify, qualify, position, pitch, and close agentic product opportunities. You’ll also help shape how we bring these products to market by coaching the field, strengthening sales motions, and turning customer feedback into actionable insights. In addition, you’ll serve as a subject matter expert who connects product value to customer outcomes while surfacing risks, opportunities, and product needs across the business.

What You’ll Do

• Own the specialist overlay motion for agentic products across new business and recently closed customer opportunities.
• Partner with frontline Account Executives to qualify opportunities, develop deal strategies, and support opportunities from initial engagement through close.
• Lead strategic customer conversations that clearly position the value of our agentic product suite against customer pain points and business goals.
• Deliver compelling pitches, product storytelling, and objection handling tailored to customer needs and desired outcomes.
• Coach the sales team on best practices, opportunity strategies, and positioning to improve efficiency and increase win rates.
• Identify whitespace opportunities, respond to inbound interest, and help drive pipeline creation for agentic products.
• Provide regular reporting on pipeline health, revenue attainment, wins, losses, and key trends related to agentic product performance.
• Translate field insights into actionable feedback for Sales, Product Marketing, Product, and Engineering leaders.
• Analyze product adoption, pipeline, and performance metrics to identify risks, gaps, and growth opportunities across the business.
• Recommend operational improvements that increase revenue performance and strengthen go-to-market execution.

Skills You’ll Bring

• A track record of success in a quota-carrying sales environment selling AI solutions for Customer Experience.
• Strong discovery, storytelling, objection-handling, and closing skills.
• A passion for helping teams adopt, position, and sell new products effectively.
• Strong business judgment and analytical skills, with the ability to translate data into clear recommendations.
• Experience partnering cross-functionally with Sales, Product Marketing, Product, and Engineering stakeholders.
• Comfort operating in a fast-moving environment where feedback, iteration, and continuous improvement are essential.
• Excellent written and verbal communication skills, with the ability to simplify complex concepts for a range of audiences.
• A proactive, resourceful approach to identifying opportunities, solving problems, and driving revenue growth.

Why Join the company

• Work at the center of the AI transformation in business communications
• Build and ship agentic AI products that are redefining how companies operate

-