Account Executive - Interior Signage and Decor

UFP Industries, Inc.; United States; Remote; USD 110,000 - 135,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan with company match

Paid vacation and holidays

Job summary

idX Corporation, a premier designer and manufacturer of interior signage and decor, seeks an Account Executive to manage large, complex accounts and lead project teams through concept to completion. You’ll coordinate design, manufacturing, delivery, installation, and ongoing service while pursuing additional business within assigned portfolios.

Responsibilities include strategic planning with management, value engineering review, and ensuring on-time, on-budget delivery across multiple locations

Qualifications

• 15+ years' experience in account management within wood/metal manufacturing or related interior signage industries.
• Experience leading and motivating large project management teams in a manufacturing environment.
• Strong ability to coordinate cross-functional teams including design, engineering, purchasing and production.
• Excellent verbal and written communication and customer service focus.

Responsibilities

• Grow customer account value through strategic business planning and management oversight.
• Lead staff and coordinate design, manufacturing, delivery, installation and ongoing service for assigned projects.
• Define project scope, timelines and customer expectations with internal teams.
• Monitor project progress, costs and quality; implement corrective actions as needed.
• Provide monthly sales forecasts and conduct postmortems to identify improvements.

Skills

Account management

Project management

Leadership

Customer service

Communication

Tools

ERP fundamentals

MS Excel

MS Word

Job description

idX Corporation, the preeminent designer & manufacturer of consumer environments, offers a comprehensive, streamlined solution to managing programs from concept through completion. idX has an unparalleled combination of capabilities and advantages on a global scale that truly differentiates us in the marketplace.Job SummaryThe Account Executive has overall responsibility for the successful execution of assigned accounts focused on the interior signate and decor. This manager will typically be assigned larger, more complex, customer accounts, as well as multiple accounts requiring junior level project management associates in support of successful execution. Responsibilities include customer coordination of design definition, value engineering, internal communication and coordination of manufacturing, delivery, installation and continued on-going customer service. The Account Executive will provide the leadership/coordination and staff management of all activities related to assigned projects while exercising every viable opportunity to procure additional business from assigned accountsTravel : 30% domestic travel around the United StatesPrincipal Duties and ResponsibilitiesGrow customer account value through strategic business planning and interface with management and sales as defined in the SAA.Acquired new account growth through excellence customer service and account executionDefine, build and train for staff excellence in the account teamProcure complete definition for each project and clearly define the customer’s expectations to the support team at the divisionReview strategic Value Engineering opportunities with customer(s) for mutually beneficial cost savingsEnsure products are engineered to customer specificationDevelop or manage the development of a project time line for every project. Coordinate with Master Scheduler to develop “project launch cycle” and monitor progress and develop corrective actions where neededCoordinate with Purchasing Department to ensure on time/on budget material procurementParticipate in prototype development and review processMonitor production of product through both physical review of work in process and through review of labor and costing report data. Aid in development of corrective actions where neededLead Gross Margin Improvement Initiative for related projects to drive cost savings, price increases, and value engineeringProvide shipping instructions including verification of site off load conditions where applicableFacilitate and assist in the completion of customer inventory reports and their reviewMonitor and manage customer inventory attempting to reduce risk of obsolescenceAs production capacity requires, facilitate outsourcing of production and servicesProvide technical back up to Sales and Estimating as requiredVisit manufacturing locations to review new products before primary manufacturing and shipments beginProvide monthly Sales Forecast for assigned customer(s), with assistance from Sales where applicablePerform postmortems on successful and unsuccessful projects to determine root cause issues and opportunities for future improvementManage cost of quality impact and established root cause for future COQ reductionPartner with Graphics design/development to prioritize & execute customer requests & new design initiativesQualifications15+ years' experience of Account Management in wood and/or metal manufacturing, interior signage & consumer environments industry preferred10+ years' experience leading, managing and motivating a project management team within a large manufacturing company5+ years of experience managing interior signage projects.Must have a proven ability to create and maintain spreadsheets utilizing MS Office Programs such as Work and ExcelAn understanding of ERP fundamentalsArchitectural/Interior Design technical knowledge expertiseAn understanding of files, processes, materials & equipment that are unique to interior signage industryAbility to express oneself professionally utilizing both verbal and written communicationsUnparralled Customer Service Focus & Organizational skills and a team player mentality is criticalDemonstrated ability to manage multiple projects within expedited timelines (often less than 4 weeks).Exposure working on multimillion dollar accountsProven ability to lead large sized programs from concept through to completionProven ability to lead and successfully manage programs across various geographic areasDemonstrated ability to manage and motivate various project management team members, including project coordinators and project managers, in order to fulfill customer demands effectively and to the highest qualityProven ability to support a team environment with an open communication cultureExperience setting clear team goals that result in meeting all account deadlines and exceeding customer expectationsProven ability to monitor team performance and provide coaching and review as neededProven ability to discover training needs and provide coaching in order to develop team membersSalary Pay Range: $110,000 - $135,000 annually dependent on experience* *pay range may be adjusted depending on cost of livingBonus/Incentive PayAnnual performance bonus opportunity based on Company and specific business unit ROI and PBOP achievement criteria and individual job responsibility and performance.Benefits currently offered to our employees:Medical insuranceHealth savings account with company contributionDental insuranceVision insuranceBasic and voluntary life insuranceDisability insurance401(k) plan with company matchPaid vacation and holidaysStock purchase program with employee discountEducational reimbursementWellness programs and challengesOther supplemental benefitsThe Company is an Equal Opportunity Employer.