Account Executive (Inside Sales)

Whatnot; New York (NY); Remote; USD 115,000 - 165,000; Full time

Job summary

Whatnot is seeking an Inside Account Executive to drive the expansion of our seller base. The role includes managing a portfolio of sellers, guiding them through the onboarding process, and helping them achieve growth on our platform, all while enjoying a dynamic and community-focused work environment.

Benefits

Flexible Time off Policy

Health Insurance options

Work From Home Support

Retirement 401k offering

Monthly allowance for cell phone and internet

Parental Leave

Qualifications

• 3+ years of experience in a fast-paced, client-facing role.
• Experience in selling and closing deals while managing multiple accounts.

Responsibilities

• Drive the expansion of Whatnot's supply by acquiring and nurturing new livestream sellers.
• Manage the entire sales cycle from onboarding to providing strategic coaching.

Skills

Sales skills

Analytical skills

Client relationship management

Problem-solving

Tools

CRM software

Job description

1 day ago Be among the first 25 applicants

Join the Future of Commerce with Whatnot!

Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We're re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we're inspired by innovation and anchored in our values. With hubs in the US, UK, Ireland, Poland, and Germany, we're building the future of online marketplaces—together.

From fashion, beauty, and electronics to rare collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone.

And we're just getting started! As one of the fastest growing marketplaces, we're looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce.

About the Categories and Expansion Team

The Categories and Expansion team at Whatnot is responsible for the expansion of our category suite and the continued growth of sellers and buyers on the platform. Sales is responsible for identifying, launching, and ramping up new high potential sellers.

Role

As an Inside Account Executive, you will drive the expansion of Whatnot's supply by acquiring and nurturing new livestream sellers. You will oversee your own portfolio and manage the entire sales cycle, from pitching and onboarding to providing strategic coaching and facilitating growth. Your goal will be to consistently meet or exceed sales targets by effectively managing your pipeline. You'll do this via:

• Deeply understanding our end-to-end sales process and collaborating with the team to bring high-potential sellers to Whatnot
• Becoming the go-to expert on how SMBs, primarily sellers with an online presence, can scale their business with Whatnot
• Source and prospect sellers, securing initial discovery and onboarding calls
• Leading sales calls with seller prospects, primarily over video and phone calls, overcoming objections and effectively communicating Whatnot's value proposition
• Closing sellers, ultimately onboarding them onto the platform, and setting them up for success
• Utilizing key data points to assess seller growth, success, and areas for improvement to drive continuous iteration
• Collaborating with internal partners to develop business growth strategies and communicate product improvements and feedback
  
  

You

Curious about who thrives at Whatnot? We've found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.

As our next Account Executive, you should have 3+ years of experience working in a fast-paced, client-facing role, and a track record of working quickly and iteratively, plus:

• You are a fast learner and self-starter energized by talking to people, solving challenges, and driving towards sales goals.
• You have a passion for our mission at Whatnot - you live and breathe the needs of our communities and work relentlessly to improve their experiences on Whatnot
• You are scrappy and flexible enough to work in an ambiguous environment with limited guidance
• You have experience selling and closing deals as well as the ability to manage multiple accounts and client needs at the same time
• You have proficiency with a CRM software and are ready and willing to learn new systems
• You have business acumen, are deeply analytical, and comfortable understanding and manipulating data to gain and take action on business insights
  
  

Nice to Have

• Experience at a high-growth startup, marketplace, or creator-focused platform
• Proficiency in Airtable and Salesforce
• Passion for creator communities and/or new product categories that are uniquely suited to live ecommerce
• Experience buying and selling in online marketplaces
  
  

Compensation

For US-based applicants: $115,000-$165,000 /year + benefits + equity. The estimated pay range for this position represents total on-target earnings (including base salary and on-target incentive pay).

The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity.

Benefits

• Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
• Health Insurance options including Medical, Dental, Vision
• Work From Home Support
• Home office setup allowance
• Monthly allowance for cell phone and internet
• Care benefits
• Monthly allowance on wellness
• Annual allowance towards Childcare
• Lifetime benefit for family planning, such as adoption or fertility expenses
• Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
• Monthly allowance to dogfood the app
• All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
• Parental Leave
• 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
  

EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Technology, Information and Internet

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